Key Responsibilities
-
Provide support and guidance to customers in Dutch and English
-
Handle inquiries through email chat and phone
-
Identify and resolve customer issues effectively
-
Maintain accurate customer records and documentation
-
Deliver a professional and friendly service experience
-
Collaborate with internal departments when needed
Requirements
Native or fluent Dutch
Good command of English
Excellent communication and problem-solving skills
Customer-oriented mindset
Ability to work rotational schedules including weekends
Benefits
-
14 salaries per year
(12 monthly Easter bonus Summer/Christmas split bonus)
-
Private Health & Life Insurance
-
Performance bonus (according to project policy)
-
25 days annual leave
-
50 monthly meal voucher
-
Full paid training provided
-
Opportunities for internal growth and career development
-
Supportive multicultural working environment
Contract & Work Model
Key Responsibilities Provide support and guidance to customers in Dutch and English Handle inquiries through email chat and phone Identify and resolve customer issues effectively Maintain accurate customer records and documentation Deliver a professional and friendly service experience C...
Key Responsibilities
-
Provide support and guidance to customers in Dutch and English
-
Handle inquiries through email chat and phone
-
Identify and resolve customer issues effectively
-
Maintain accurate customer records and documentation
-
Deliver a professional and friendly service experience
-
Collaborate with internal departments when needed
Requirements
Native or fluent Dutch
Good command of English
Excellent communication and problem-solving skills
Customer-oriented mindset
Ability to work rotational schedules including weekends
Benefits
-
14 salaries per year
(12 monthly Easter bonus Summer/Christmas split bonus)
-
Private Health & Life Insurance
-
Performance bonus (according to project policy)
-
25 days annual leave
-
50 monthly meal voucher
-
Full paid training provided
-
Opportunities for internal growth and career development
-
Supportive multicultural working environment
Contract & Work Model
View more
View less