Home Lending Specialist | Virtual Branch| Hybrid Any Head Regional Office Location

Victoria - Australia

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

It starts here. With Bendigo Bank and you.

Weve never been just a bank. Just like you should never be just an employee. Were united in our belief that in banking better can be bigger and together were making it happen.

In Retail Banking our customers are at the heart of everything we do. Virtual Banking is transforming the way we engage with internal & external customers through digital and phone across both Retail and Third-Party Banking. It is responsible for ensuring compliance ongoing health and proactive growth of customers.

As a Home Lending Specialist within the Retail Virtual Branch you will be predominantly focused on outbound calling activities and any lending opportunities that are identified through such calls to focus on home lending growth and customer engagement through needs-based sales conversations. Maintenance activities include campaign management welcome calls and nurturing opportunities for internal and external customers.

As a Home Lending Specialist youll require the following:

Good understanding of the Banks lending products digital and self-service offerings policies and regulations
Extensive customer service experience
Advanced technology and digital capabilities
Ability to work in a virtual team environment.
Strong communication skills both written and verbal
Ability to build relationships and rapport with key community stakeholders.
Ability to adapt to and accept change.
Proven relationship building skills to achieve financial outcomes.
Understand financials and performance of the business.
Lending experience is preferable
Residential Lending DLA desirable
FSRA Accreditation T2 Deposit Taking & Non-Cash Payment Facilities & General Insurance

This is a full-time permanent position with a total of 76 per fortnight. We prioritise our people with a hybrid model that currently includes 2 days per week in a local Head Office or Regional Office. The Retail Virtual Banking opening hours are Monday Friday(AEST) and Saturday(AEST). You will be required to work a rotating roster within these opening hours.

Please note all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application.

Please contact the Manager ofthis vacancy for a confidential discussion if there are any concerns meeting this requirement during the application processor if you would like to discuss the position further.

Manager Name: Jack Oswald- Team Manager Virtual Home Lending
Manager Email:

For more information check out the Application Process for Internal Candidatespage.

We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness injury or disability to equitably participate in the selection process.

Screening and interviews may commence prior to closing date.

We are committed to responding to all candidates regardless of the outcome of your application.

Required Experience:

It starts here. With Bendigo Bank and you.Weve never been just a bank. Just like you should never be just an employee. Were united in our belief that in banking better can be bigger and together were making it happen.In Retail Banking our customers are at the heart of everything we do. Virtual Banki...