Night Audit
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Join our team as a Night Auditor at Ibis Melbourne Hotel & Apartments!
Were seeking a detail-oriented and customer-focused individual to manage our hotels overnight operations and ensure a seamless guest experience.
- This role is required to work overnight from 11pm to 7.00am the next day.
- Oversee front desk operations during the night shift handling guest check-ins check-outs and enquiries with a friendly and professional manner
- Perform end-of-day reconciliation procedures.
- Compile Night Audit day pack reports and documents in accordance with PCI Compliance distributing to specific departments in a timely manner as required
- Serve as the primary point of contact for guest needs and concerns throughout the night
- Conduct regular security rounds to maintain a safe and peaceful environment for all guests
- Prepare comprehensive reports for the day shift team ensuring smooth transitions between shifts
- Maintain accurate records of all night audit activities
Qualifications :
What you bring to the table
- Previous experience in Front Office operations.
- First Aid certificate would be viewed as favourable.
- Strong interpersonal and problem solving skills.
- Exceptional written and verbal communication skills.
Additional Information :
What is in it for you:
- ALL Heartist Employee benefit card offering discounted rates in Accor worldwide on Accommodation and Food & Beverage
- Learning programs through our Learn your Way Academy platforms ongoing training and development opportunities (self-pace virtual webinars face to face)
- Opportunity to develop your talent and grow within your property and across the world!
Remote Work :
No
Employment Type :
Part-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
