Account Manager

Role Overview 

The Account Manager plays a key role in managing client relationships leading project execution and ensuring the successful delivery of integrated marketing initiatives. This role requires strong ownership cross-functional coordination and the ability to translate client needs into actionable and high-quality outputs. 

The Account Manager acts as a central point of contact between clients and internal teams ensuring alignment efficiency and excellence in delivery. 

Key Responsibilities 

1. Client Management 

• Manage day-to-day client communication with confidence and professionalism  

• Build strong trust-based relationships with clients  

• Ensure alignment on project scope timelines and deliverables  

• Anticipate client needs and proactively provide solutions  

2. Project Ownership & Delivery 

• Take full ownership of multiple projects and workstreams simultaneously  

• Translate client briefs into structured actionable plans  

• Ensure timely and high-quality execution of deliverables  

• Monitor progress and address challenges proactively  

• Financial Ownership: Take full financial ownership of the project from quotations to POs to invoicing.  

3. Cross-functional Coordination 

• Lead the collaboration with creative production and internal teams  

• Ensure clear communication and alignment across all stakeholders  

• Facilitate smooth workflows between departments  

4. Quality & Execution Excellence 

• Maintain strong attention to detail across all outputs  

• Ensure accuracy consistency and adherence to standards  

• Drive continuous improvement in execution  

• Account Hygiene: Ensure applying Project management tools including but not limited to: CPS Minutes of meeting Financial bookkeeping  

5. Problem Solving 

• Apply a solution-oriented mindset to navigate challenges  

• Identify risks early and implement practical resolutions  

• Adapt quickly in fast-paced environments  

Core Competencies 

• Strong project ownership and multitasking ability  

• Structured thinking and planning skills  

• Effective client management and communication  

• Cross-functional collaboration  

• Attention to detail and quality focus  

• Solution-oriented mindset  

Qualifications :

Ways of Working 

• Proactive and self-driven with minimal supervision  

• Highly organized with strong prioritization skills  

• Agile and responsive in dynamic environments  

• Collaborative and team-oriented  

• Strong accountability and ownership of deliverables  

Profile & Personality 

• Confident communicator with strong relationship-building skills  

• Calm under pressure and able to manage competing demands  

• Positive solution-focused attitude  

• Curious eager to learn and growth-oriented  

• Strong team player contributing to a high-performing environment  

Experience & Qualifications 

• Minimum 6 years of experience in account management marketing or related field  

• Proven experience managing multiple clients and projects  

• Experience working with cross-functional teams  

What Success Looks Like in This Role 

• Clients feel confident heard and well-supported  

• Projects are delivered on time within scope and with high quality  

• Internal teams are aligned and operate efficiently  

• Challenges are handled proactively and effectively  

Remote Work :

No

Employment Type :

Full-time