Senior Technical Program Manager, Central Learning Solutions (CLS), Technology

We are seeking a Senior Technical Program Manager to drive the execution and delivery of Amazons AI-powered Learning Intelligence Platform. You will coordinate cross-functional teams including Data Engineering Applied Science Measurement Science Software Development and global Learning teams to deliver a unified intelligence-based ecosystem that consolidates fragmented learning data systems and definitions into a single governed source of truth.

In this role you will manage complex technical programs that enable standardized impact-measurement frameworks self-service analytics natural-language data access and predictive insights. You will work closely with Product Management Engineering and stakeholder teams to ensure successful delivery of platform capabilities that support real-time intelligence and long-term scalability across NA Operations EU Operations and corporate functions.

Key job responsibilities
- Drive end-to-end delivery of Learning Intelligence Platform initiatives coordinating across Data Engineering Applied Science Software Development Analytics and Operation
- Technical architecture implementation: semantic layers data pipelines real-time event ingestion APIs and metadata governance. Coordinate integration strategies with existing learning systems and siloed systems
- Facilitate alignment across Product Management Engineering and business stakeholders on program priorities dependencies and trade-offs.
- Coordinate with Director and VP-level stakeholders to communicate program status risks and mitigation strategies.
- Coordinate development of self-service insights capabilities including natural-language querying guided workflows and automated/predictive intelligence.
- Identify and mitigate technical risks dependencies and blockers across complex multi-team programs. - Establish operational mechanisms including monitoring incident response and continuous improvement processes.

About the team
Youll be joining a creative fast-paced entrepreneurial environment where youll be at the center of Amazon innovation. The Central Learning Solutions (CLS) team continues to push boundaries in creating revolutionary experiences for our Learners and Learning Admins.

- 5 years of technical product or program management experience
- 7 years of working directly with engineering teams experience
- 3 years of software development experience
- 5 years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams building processes and coordinating release schedules

- 5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
- Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
- Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 148700.00 - 201200.00 USD annually