Senior Program Manager Technical PM background

Intake call notes-
Traditional PGM role (Senior)
This role is onsite San Jose CA open for Lehi UT as well- Tuesday to Thursday onsite

$80/hr on C2C

Must-Have Requirements
Senior Program Manager / Technical PM background
Experience executing complex programs
Ability to understand program scope clearly
Strong requirement gathering & articulation
Experience working with Engineering teams in Agile Terms
Understanding of Agile Scrum and Delivery
Experience in Seller space (working with sellers / sales teams)
Ability to drive CAM efficiently (Channel Account Managers) - Implements Sales Strategies
Experience working with sellers to sell products
Strong communication skills
Ability to write concise stakeholder reports
Regular stakeholder reporting (weekly reports)

Plus but not required -
PMP Certification
Experience with Microsoft Dynamics
Experience with Chat platforms

The Opportunity
The Creativity & Productivity (C&P)) Business Capability Design & Delivery (BCDD) team provides strategic partnership and engagement that delivers end-to-end capabilities for Adobes C&P processes platforms & applications
We are looking for a technical leader with executive presence exemplary interpersonal skills and the ability to influence at all levels to drive cross-functional initiatives and deliver Adobes strategic roadmap
You possess a well-rounded technical background and demonstrated expertise leading complex programs in matrix organizations to deliver solutions that delight the customers
What youll Do
Strategy: Build a report and partner with key collaborators to understand their objectives and goals. Engage with BCDD Leadership Product Management (PdM) Leads and Business Stakeholders to understand the Vision Mission and Strategic Objectives for the Business Units (BU) and ATS (Adobe Technology Services)/C&P BCDD
Intake: Facilitate and oversee the intake and triage of new requests through Workfront for Initiatives and Small Enhancements
Prioritization: Support BCDD PdMs with impact assessment and stack-ranking
Estimation: Partner with ATS teams who need to support the request (and others as needed) to estimate the Level of Effort (T-shirt size) and feasibility (Waterline and Rationale)
Optimization: Discuss trade-offs sequencing incremental funding as needed BU staffing etc. Articulate response back to requestor. Assist BCDD PdMs with portfolio level reporting (inc. Quarterly Business Reviews ad-hoc etc.)
End-to-end program management for Initiatives using ATS SLC and Jira:
o Initiating: Plan and facilitate Discovery/Proof of Concept/Pre-project work and set up Program Governance inc. meeting cadence and key artifacts (Scrum of Scrums/OpCo/SteerCo SLC Artifacts Library Wiki SharePoint Project Schedule RAID log etc.)
o Planning: Reach across the aisle to understand dependencies and constraints determine resource requirements and build the program roadmap then socialize the plan and secure approvals for the same
o Executing & Monitoring: Oversee the program execution and proactively manage changes and risks partnering with other teams and stakeholders to ensure the right decisions are made at the right time appropriate communication and alignment occurs and plans are adjusted accordingly
o Communicating: Maintain a big-picture perspective when preparing and presenting program status reports Executive briefings and other governance artifacts along with all program level communications
o Closing: Coordinate Release announcement Hypercare Decommissioning etc. as needed and disband the team
Benefits realization: Measure adoption and impact post-release inc. 30/60/90 days check-ins and feedback loop (to inform future decisions/commitments)

What you need to succeed
Bachelors or equivalent a must; MBA or equivalent preferred
Certification a plus: PMP PMI-ACP PgMP CSM
7-10 years experience as a program manager in software and/or related technology industry preferably in a Customer Experience environment with web voice and messaging/chat platforms
Experience managing multi-discipline teams consisting of business and technical resources
Experience using various project delivery methodologies (Agile/Scrum Waterfall and hybrid) and tailoring the approach for program success
Self-motivation and a positive attitude that helps you to adapt to change
Resourcefulness and a creative approach to problem-solving to succeed in a collaborative culture
Solid ability to operate effectively and autonomously in time-sensitive situations and handle ambiguity
Exceptional verbal and written communication skills to engage with technical and non-technical audiences
Influencing and interpersonal skills to develop strong working relationships and build credibility/trust with team members and Senior Leadership