Audiovisual & Interpretive Technology Technician

Roles/Responsibilities:

Evaluation of this position is based primarily on the performance of the following essential functions which include but are not limited to:

• Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules including evenings weekends and/or holidays as required.
• Manages new interpretive system design and implementation. Meets with internal clients or external partners to determine project requirements; develops plan and engineers audiovisual systems; researches products and solutions; prepares quotes / purchasing paperwork; installs programs and trains end-users on the system.
• Evaluates and collaborates with outside contractors to design build and install products services and complete projects.
• Performs digital content production services including the development and maintenance of 3D and VR media systems. Meets with internal clients for planning; captures video and photographic media; utilizes computer systems to manipulate edit and master digital products.
• Develops and maintains mobile applications. Meets with internal clients for planning; writes code to generate software; trains end-users.
• Performs maintenance and troubleshooting on existing exhibit and audio-visual systems.
• Manages and operates the BrightSign Digital Signage network.
• Manages and operates the Dante Audio system at Cleveland Metroparks Zoo.

Mandatory Skills:

• Experience in digital arts/media game design programming or related field. Experience with digital media production 3D modeling software Adobe Creative Suite A/V systems application development; or any equivalent combination of education training and experience which provides the requisite knowledge skills and abilities for this job.
• Ability to develop and maintain effective working relationships with stakeholders including employees and the general public.
• Ability to speak and write clearly concisely and persuasively using correct grammar spelling and punctuation with the ability to communicate one-on-one or in group settings.
• Ability to perform work with a high degree of accuracy and organization.
• Management skills and strong business acumen including problem-solving vision ability to manage multiple programs and meet deadlines collaboration leadership decision making and ability to analyze diverse facts and develop clear and concise reports and recommendations.
• Will work with room audio-visual systems or audio-visual exhibits to maintain said systems
• Ability to work cooperatively with others.
• Knowledge of BrightSign and/or Dante a plus
• Proficiency in software programs including all Microsoft Office programs Blender Unity BrightSign systems Adobe Creative Suite Structured Light Scanning software and others.
• Knowledge of automation systems (Crestron QSC)
• Mature professional attitude and considerable discretion including the ability to manage confidential information.
• Ability to track metrics and performance of exhibits/content for audiences.
• Ability to perform with considerable independence and initiative.