Client Services Representative- Fulfillment & Production
Pittsburgh, PA - USA
Job Summary
Job title: Client Services Representative- Fulfillment & Production
Location: Pittsburgh PA 15219
Duration: 6 months (Opportunity for extension based on performance/attendance)
Pay Rate: $32.50/hr on W2
Work shift: Mon - Fri 8 AM - 5 PM EST
Location: Pittsburgh PA 15219
Duration: 6 months (Opportunity for extension based on performance/attendance)
Pay Rate: $32.50/hr on W2
Work shift: Mon - Fri 8 AM - 5 PM EST
Position Summary:
- The Client Services Representative Fulfillment & Production position effectively coordinates the end to end Private
- Banking loan account process and provides exemplary service and support to our clients. Incumbents may be required at times to focus on a specific functional area of the Private Bank Fulfillment and Production team such as application intake document generation processing modifications or initializing money requests.
- This position must partner effectively with the full Sales organization Portfolio Management Internal and External Counsel Compliance Financial
- Advisors and all other authorized parties affiliated with each Private Banking transaction in order to deliver a premier client experience across all client engagements.
Primary Functions of the Position:
- Assures complete and accurate client data is captured in the loan application internal systems and loan documentation
- Works closely with all members of the Private Bank Fulfillment and Production Team in supporting client requests
- Partners effectively with relationship managers inside sales representatives portfolio managers internal and external counsel compliance borrowers and all other authorized parties affiliated with each transaction.
- Through excellent attention to detail and thoroughness provides a premier client experience across all client engagements.
- Works closely with other teams within operations and throughout the bank to enhance current processes
- Participates effectively in assigned projects
Skills:
Essential Skills and Abilities:
Essential Skills and Abilities:
- Ability to organize and prioritize work assignments in a consistent manner to ensure timely and efficient execution
- Exceptional interpersonal and communication skills
- Proficiency in Microsoft Office preferred
- Keen attention to detail and understanding of loan process/system and applicable lending requirements
- Analytical problem-solving capabilities
- Strong work ethic and ability to be self-directed
- Ability to work effectively in a high-energy fast-paced team-oriented work environment and adapt quickly to changing priorities
Education:
- Bachelors Degree required
- Minimum 4 years of financial industry experience required including 2 years of bank operations and/or client service experience preferred.