Funeral Service Attendant

Title: Funeral Service Attendant

Location: Arnold MO 63010

Duration: 03 Months
Payrate: $15/hr.

JOB SUMMARY:

Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public answering questions and providing information on funeral and cremation information and other related topics answering phones courteously and in a polite manner assisting on funeral memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.

The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

JOB RESPONSBILITIES:

• Prepares for services to include delivering and setting up floral arrangements chairs caskets urns photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
• Prepares documents related to services cremations maintenance as directed by management
• Assists with respectful preparation of remains of deceased including dressing and lifting deceased or operation of crematory as permitted by law and in keeping with company regulations
• Performs office duties such as answering phones and operating fax machine computer multiline phone system debit card machine typewriter postage meter and scale and stereo/video system.
• Run errands such as for floral delivery picking up of supplies documents etc
• Serves as an usher and may park cars or perform any transportation requirements.
• Drives Funeral Home vehicles for services and picking up families
• Ensures refreshments are available (where allowed by law)
• Assist with visitations memorial and funeral services which may include; visitation and chapel set up dressing and casketing remains delivering family items and flowers.
• Prepares documents related to services cremations maintenance etc.
• Greets and receives client families and / or other persons entering the office for information and assistance
• Accommodates the needs of the family during a service and/or visitation
• May wash and clean funeral home vehicles and other client vehicles as required from time to time

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent

Experience:

• Previous customer service and/or sales experience preferred
• Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses:

• Valid state drivers license with an acceptable driving record required

Knowledge Skills and Abilities:

• High level of compassion and integrity
• Clear and concise verbal and written communication skills
• Professional behaviors and team player