LMS Administrator – Commercial Training (SuccessFactors)

Title: LMS Administrator SuccessFactors LMS Applications Support Specialist Learning Management System Administrator

Location: Hybrid (King of Prussia PA up to 3x/week) OR Remote (Eastern/Central Time Zone)

Duration: Contract (04/13/2026 07/31/2026)

JD:
LMS Administrator supporting SAP SuccessFactors LMS operations including course administration learning management reporting troubleshooting and LMS support for Commercial training programs.

Roles & Responsibilities:

• Administer SAP SuccessFactors LMS including course setup curricula management and learning plan configuration

• Create update and maintain training items content objects curricula and assignment profiles in LMS

• Manage LMS enrollments completions equivalencies approvals and session scheduling within SuccessFactors LMS

• Configure assignment rules target audiences and learning assignments for Commercial learners

• Troubleshoot LMS issues related to user access course assignments completions and system functionality

• Process and track LMS requests via ServiceNow and SharePoint; escalate complex LMS or system issues to HRIS/IT teams

• Generate LMS reports compliance reports and completion reports; perform data extraction validation and analysis using Excel

• Support deployment of training initiatives including curricula launches and learning campaigns

• Collaborate with Commercial Training teams LMS administrators IT support and cross-functional stakeholders

• Maintain LMS documentation SOP adherence job aids and knowledge articles to ensure audit readiness and compliance

Skills:

• SAP SuccessFactors LMS SuccessFactors Learning Management System LMS Administration LMS Support

• LMS Configuration Course Setup Curriculum Management Learning Plans Assignment Profiles

• Plateau LMS exposure SuccessFactors Plateau components

• LMS Troubleshooting User Access Issues Assignment Issues Completion Tracking

• LMS Reporting Compliance Reporting Data Validation Data Quality Excel Data Analysis

• ServiceNow SharePoint Microsoft Teams for request tracking and documentation

• SCORM AICC eLearning content standards content packaging LMS content testing

• GxP compliance regulated environments learning compliance audit readiness

• Power BI reporting tools data visualization (preferred)

• Strong customer support stakeholder communication multi-tasking attention to detail

Qualification:

• Bachelors degree or equivalent experience

• 2 4 years of LMS administration or application support experience

• Hands-on experience with SAP SuccessFactors LMS required

• Experience troubleshooting LMS issues and supporting learning operations

• Familiarity with regulated or compliance-driven environments preferred