Quality Engineering Strategist
Portland, TX - USA
Job Summary
The Quality Engineering (QE) Strategist is an enterprise-level leader responsible for defining socializing and operationalizing quality strategies across an insurance carriers ecosystem. This role analyzes the current quality heatmap identifies systemic improvement areas and drives adoption through enablement-training workshops playbooks and flyers community of practice and focused hackathons. The strategist ensures quality is treated as a shared end-to-end responsibility across Product Engineering Architecture DevOps Security Data and Business Operations-not just the testing team.
Youll own the roadmap for enterprise quality maturity: enabling end to end cross platform testing contract testing KPI/SLA measurement test environment alignment robust automation practices and AI enabled accelerators with governance. Deep domain understanding across Customer Onboarding Underwriting Policy Administration & Servicing Claims Compensation/Commissions Correspondence/Print General Ledger and Actuarial workflows is essential to design quality practices that respect interdependencies and regulatory constraints.
What Youll Do (Roles & Responsibilities)
1) Enterprise QE Strategy & Governance
Youll own the roadmap for enterprise quality maturity: enabling end to end cross platform testing contract testing KPI/SLA measurement test environment alignment robust automation practices and AI enabled accelerators with governance. Deep domain understanding across Customer Onboarding Underwriting Policy Administration & Servicing Claims Compensation/Commissions Correspondence/Print General Ledger and Actuarial workflows is essential to design quality practices that respect interdependencies and regulatory constraints.
What Youll Do (Roles & Responsibilities)
1) Enterprise QE Strategy & Governance
- Define and maintain the enterprise Quality Strategy operating model and guardrails aligned to business objectives and regulatory obligations.
- Build and maintain a living Quality Heatmap across domains systems and squads-highlighting hotspots impediments and prioritized interventions.
- Establish and chair the QE Council: cross functional governance with Product Architecture DevOps Security Data Compliance and Business stakeholders.
- Create and enforce standards for definition of ready/done testability requirements non functional quality gates and quality risk sign off practices.
- Institutionalize shift left practices: acceptance criteria quality contract tests data readiness accessibility performance SLOs security scanning and compliance earlier in the lifecycle.
2) End to End & Cross Platform Quality Enablement (Insurance Value Chain)
- Orchestrate end to end journey testing spanning onboarding underwriting policy issuance servicing claims compensation correspondence finance/GL actuarial including batch and downstream data feeds.
- Define integration contracts and drive contract testing adoption to reduce environment coupling and accelerate parallel testing.