- Strong hands-on experience with:
- ServiceNow SPM (Demand Project Portfolio Investment Management)
- ServiceNow Platform Configuration Workflows Flow Designer
- ACLs roles approvals and security model
- Reporting dashboards and Performance Analytics (preferred)
- Experience integrating ServiceNow with finance time HR and DevOps systems
- Strong understanding of configuration vs customization best practices
Functional & Domain Knowledge
- IT Demand Management and Portfolio Governance
- IT Financial Management project accounting CAPEX/OPEX concepts
- Release Management and Change Governance
- Stage-gated delivery models and enterprise PMO processes
Experience
- 10 years of ServiceNow platform experience
- 3 years implementing ServiceNow SPM / ITBM modules
- Experience working in complex enterprise environments with governance boards
- Experience supporting post go-live operations and audits
Certifications (Preferred)
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist SPM / ITBM
ITIL certification (preferred
Strong hands-on experience with: ServiceNow SPM (Demand Project Portfolio Investment Management) ServiceNow Platform Configuration Workflows Flow Designer ACLs roles approvals and security model Reporting dashboards and Performance Analytics (preferred) Experience integrating ServiceNow with fin...
- Strong hands-on experience with:
- ServiceNow SPM (Demand Project Portfolio Investment Management)
- ServiceNow Platform Configuration Workflows Flow Designer
- ACLs roles approvals and security model
- Reporting dashboards and Performance Analytics (preferred)
- Experience integrating ServiceNow with finance time HR and DevOps systems
- Strong understanding of configuration vs customization best practices
Functional & Domain Knowledge
- IT Demand Management and Portfolio Governance
- IT Financial Management project accounting CAPEX/OPEX concepts
- Release Management and Change Governance
- Stage-gated delivery models and enterprise PMO processes
Experience
- 10 years of ServiceNow platform experience
- 3 years implementing ServiceNow SPM / ITBM modules
- Experience working in complex enterprise environments with governance boards
- Experience supporting post go-live operations and audits
Certifications (Preferred)
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist SPM / ITBM
ITIL certification (preferred
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