Technology Program Manager Consultant

NYC- LOCAL ONLY

NO EXPIRED CERTIFICATION

Work hours: 37.50hrs

**** This position will require the consultant to work onsite****

The MTA Strategy and Enterprise Architecture departments mission is to deliver innovative and responsive solutions that enable safe effective and efficient transportation operations which strategically align with the overarching corporate MTA goals.
IT will partner with all MTA business units to understand the overall information needs of the transportation agencies and the communities they serve to optimize the adoption and use of information technology.

The Technology Program Manager Consultant position will be instrumental in leading in the execution and delivery of large-scale complex cross-domain technology initiatives within the Enterprise Strategy & Architecture (ESA) division.
The ideal candidate brings a combination of strong technical understanding disciplined program governance and the ability to operate effectively within a complex public sector environment.

This role blends strategic oversight and program management expertise that will work closely with architecture teams across Enterprise Architecture Cloud Platform Data & AI Application and Network domains as well as key IT functions including Capital Projects Operational Technology Infrastructure & Operations Product and Cybersecurity.

A major focus of the role is developing expanding and maintaining an executive dashboards and performance metrics profile that provide visibility into employee bandwidth resource allocation and project health.

The Manager synthesizes complex data into actionable insights and executive summaries that inform leadership decisions drive operational efficiency and support long-term strategic planning.

The position ensures cohesive delivery across interconnected technology domains and alignment between technology solutions and MTA business objectives.

Key Responsibilities:
Collaborate with senior leadership including CTO DCTO s offices Directors and program stakeholders across a highly matrixed organizational structure.
Develop high-quality executive Power BI dashboards scorecards and performance metrics to support leadership oversight resource planning and operational decision making.
Build refine and present executive level presentations summarizing program status risks financials and strategic impacts.
Prepare detailed metrics and analysis of dashboard and formulate into executive summary and concise detail.
Track KPIs and present progress to executive leadership
Ensure solutions align with MTA architecture standards
Conduct capacity planning and resource forecasting analysis
Identify system inefficiencies and outline reengineering efforts
Communicate effectively with all stakeholders
Coordinate with enterprise architecture product divisions infrastructure teams cybersecurity and operational departments to ensure program alignment with MTA IT standards.
Assist in the development of the ESA s strategic technology roadmap
Identify and assist to mitigate risks
Drive continuous improvement and innovation across systems
Assist to highlight team priorities and resource supply/demand
Address workload and performance issues
Escalate unresolved issues appropriately
Perform other duties as assigned

Certifications
PMP Required
Agile - Required
CSM Required
ITIL Foundation Required
Proven expertise across Cloud Data & AI Network Applications and Enterprise Architecture
Advanced proficiency in Microsoft Office Suite (Teams Planner Visio Word Excel Access PowerPoint SharePoint).
Power BI experience includes dashboard creation KPI design and data analysis.
Hands on experience with Jira and ServiceNow for project tracking and portfolio reporting.
Exceptional communication skills with ability to deliver executive-level insights

Brandon Consulting Associates Inc. is an EQUAL OPPORTUNITY EMPLOYER and has been in business for 29years.