Quality Assurance Tester (Payments & Financial Systems)
Washington, AR - USA
Job Summary
This is a onsite position
Role Overview
We are seeking a Quality Assurance Tester to support a large-scale financial systems and payment platform migration initiative. This role will focus on validating end-to-end payment processing workflows across multiple channels ensuring accuracy compliance and seamless user experience during the transition to a new enterprise banking and payment ecosystem.
The ideal candidate is a self-starter who can work independently take ownership of testing objectives and collaborate effectively with project teams developers and business stakeholders.
Key Responsibilities
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Perform end-to-end testing of payment systems including:
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Card-present transactions
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Online payments (credit cards e-checks digital wallets)
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IVR (phone-based) payment systems
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Develop and execute comprehensive test scenarios (positive and negative cases)
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Validate payment workflows receipts refunds and reconciliation processes
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Conduct user interface (UI) and user experience (UX) testing
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Document test cases results and defects using tools such as Visio OneNote SnagIt or similar
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Provide actionable feedback to project management and development teams
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Validate payment reporting transaction files and ERP reconciliation processes
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Support change management efforts including communication and documentation for end users
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Assist with post go-live support troubleshooting payment-related issues
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Develop review and maintain Standard Operating Procedures (SOPs) for:
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Credit card processing
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Online payment workflows
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In-person transaction handling
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