Salesforce Service Cloud with PMO
Job Location:
Foster, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Salesforce Service Cloud with PMO
Location Bay Area CA (Onsite)
Experience : 15 Years required
JD:
- Develop and maintain Salesforce Service Cloud solutions to streamline customer service workflows automation and case management in support of front office transformation.
- Apply PMO best practices to manage project timelines resource allocation and reporting ensuring successful Operations.
- Support troubleshooting of integration issues using MuleSoft to improve data flow and operational efficiency.
- Coordinate with business stakeholders and cross-functional teams to trouble shoot issues and validate requirements into technical solutions .
- Provide technical guidance resolve complex issues and champion adoption of Service Cloud capabilities aligned to project objectives.
- Work with India team daily status updates and handoffs.