Technical Writer

Brooklyn, NY - USA

Monthly Salary: Not Disclosed

Posted on: 8 days ago

Vacancies: 1 Vacancy

Job Summary

For more details please connect with Suman Guha Bakshi at or call at .

Direct End Client: NYC Department of Social Services.

Job Title: Technical Writer

Duration: Long Term Contract (Up to 36 Months Possible 2-Year Extension)

Location: Brooklyn New York (Onsite at DSS Data Center 505 Clermont Ave Brooklyn NY)

Position Type: Contract

Hours Per Week: 40

Interview Type: Both Web Cam and In Person Interview

Onsite/Remote/Hybrid: Onsite

Ceipal ID: NYCTW325SG
Job Code:

Requirement ID: BID-DSS-ITS-C--1-7

Project: Data Center Co-location and Migration Project

Project Overview:

NYC DSS is undertaking a large-scale Data Center Co-location and Migration Project to modernize its IT infrastructure.

Approximately 90% of current data center infrastructure is reaching End-of-Life (EOL) / End-of-Support (EOS)

Migration from 15 MetroTech Center to 11 MetroTech (Brooklyn NY)

Consolidation of multiple data centers into a single co-location facility

Focus on:

Infrastructure modernization
Risk mitigation
Improved system reliability and performance
This project is critical to DSS operations supporting applications used for:
Public assistance
Housing and shelter services
Benefits distribution systems

Job Description / Responsibilities:

The Technical Writer will be responsible for creating managing and standardizing all technical documentation related to the data center migration project.

Key Responsibilities:

Lead preparation and consolidation of application inventories across DEV QA and PROD environments
Develop and review Bills of Materials (BOM) for applications before submission to Infrastructure & Operations (I&O)

Create and standardize:

Runbooks
System Architecture Documents
Security Accreditation artifacts
Prepare and submit firewall rules for inbound and outbound communication
Verify infrastructure components against approved architecture designs
Establish documentation standards templates and governance processes

Collaborate with:

Infrastructure teams
Security teams
Architecture teams
Operations teams
Ensure documentation accuracy compliance and audit readiness

Required Skills:

7 years of experience in technical writing within enterprise IT or infrastructure environments.
Strong understanding of multi-environment architecture (DEV QA PROD).
Proven experience preparing BOMs system architecture documentation and operational runbooks.
Solid knowledge of networking concepts (IP addressing ports protocols firewalls).
Experience with security accreditation and compliance documentation.
Familiarity with ITIL processes and enterprise governance frameworks.
Proficiency in MS Office Visio (or similar diagramming tools) and documentation platforms (e.g. Confluence SharePoint).
Excellent analytical stakeholder management and communication skills.

Nice to Have:

Experience with government or public sector projects
Knowledge of IT governance and documentation standards
Exposure to cloud / data center migration environments

V Group Inc. is a NJ-based IT Services and Products Company with its business strategically categorized in various Business Units including Public Sector Enterprise Solutions Professional Services Ecommerce Projects and Products. Within Public Sector business unit we cater IT Professional Services to Federal State and Local. We have multiple awards/ contracts with 30 states including but not limited to NY CA FL GA MD MI NC OH OR CO CT TN PA TX VA NM VT and WA.
If you are considering applying for a position with V Group or in partnering with us on a position please feel free to contact me for any questions you may have regarding our services and the advantages we can offer you as a consultant.

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For more details please connect with Suman Guha Bakshi at or call at . Direct End Client: NYC Department of Social Services. Job Title: Technical Writer Duration: Long Term Contract (Up to 36 Months Possible 2-Year Extension) Location: Brooklyn New York (Onsite at DSS Data Center 505 Cl...