Delivery Director

Job Title: Delivery Director
Job Location: Dallas USA
Job Type: Contract

Job Description:

• Lead the Quality Management Office (QMO) governance framework ensuring standardization of delivery and quality processes across programs and portfolios.
• Oversee end-to-end program and portfolio delivery ensuring adherence to scope schedule cost and quality benchmarks.
• Manage onsite and offshore delivery teams ensuring seamless coordination optimal utilization and high performance across geographies.
• Define track and report key performance indicators (KPIs) for delivery health quality automation and operational efficiency.
• Drive risk management issue escalation and mitigation strategies to ensure predictable delivery outcomes.
• Establish and enforce engineering quality standards including test automation CI/CD quality gates and code quality metrics.
• Develop and present executive dashboards and insights to support data-driven decision-making.
• Partner with business technology and client stakeholders to ensure alignment of delivery with strategic objectives.
• Champion continuous improvement and AI-led transformation initiatives including intelligent automation Agentic AI adoption and productivity enhancement.
• Lead QA and automation excellence programs ensuring strong adoption of modern testing frameworks.
• Mentor and develop delivery leaders across onsite and offshore teams to build a strong quality-first and engineering excellence culture.

Required Experience & Skills

• 20 years of experience in IT services program delivery or portfolio management.
• Strong expertise in delivery governance quality assurance and large-scale transformation programs.
• Strong experience managing onsite offshore delivery models and global teams.
• Hands-on understanding of software engineering and test automation including:
  • Java / J2EE ecosystems
  • Selenium WebDriver
  • Playwright / modern automation frameworks
  • API testing and CI/CD integration
• Experience in managing multi-project multi-technology environments.
• Experience in managing Large Managed Services Programs
• Strong knowledge of Agile DevOps ITIL or Lean methodologies.
• Exposure to AI/ML initiatives GenAI tools and AI-driven transformation programs.
• Experience in driving AI adoption for QA automation and delivery optimization.
• Strong stakeholder management experience at executive and client leadership levels.
• Strong analytical skills with ability to define and interpret delivery and quality metrics.
• Expertise in risk management compliance and audit processes.

Key Competencies

• Strategic leadership and execution focus
• Global delivery (onsite offshore) management
• Strong technical awareness of modern engineering practices
• Data-driven decision making
• AI and automation mindset
• Process excellence and transformation leadership
• Risk and issue management
• Strong communication and stakeholder influence
• Exposure to GenAI platforms (Azure OpenAI AWS Bedrock etc.) and Agentic AI solutions
• Experience leading AI-led transformation or automation CoE initiatives
• Experience in global delivery or enterprise-scale transformation programs