Ford Parts Counter

Ford dealership is looking for a detail-oriented and customer-focused Parts Counter Person to join our this role you will assist customers and service technicians in locating ordering and purchasing Ford automotive parts and accessories. The ideal candidate will have experience in automotive parts sales a strong understanding of Ford parts and a commitment to delivering excellent customer service.

Key Responsibilities:

• Assist customers and service technicians with parts inquiries in person over the phone and online.
• Identify and locate the correct parts using vehicle information VINs and manufacturer resources.
• Process parts orders invoices and payments efficiently and accurately.
• Maintain accurate inventory records by monitoring stock levels placing orders and restocking shelves.
• Coordinate with the service department to ensure timely delivery of parts for repairs.
• Provide knowledgeable recommendations on Ford parts accessories and promotions.
• Handle returns warranties and core exchanges in compliance with dealership policies.
• Keep the parts department clean organized and well-stocked.

Qualifications:

• Previous experience in an automotive parts department preferably with Ford vehicles.
• Knowledge of automotive parts and accessories including OEM and aftermarket options.
• Strong customer service and communication skills.
• Ability to use parts cataloging software dealership management systems and Microsoft Office.
• Detail-oriented with excellent organizational and multitasking abilities.
• Valid drivers license with a clean driving record.
• Ability to lift and carry heavy parts and stand for extended periods.

Dealership is a well-established company with a strong reputation for excellence and integrity. We offer a supportive team-oriented work environment where employees can grow and thrive.

What We Offer:

• Reputable & Established A trusted name in the automotive industry.
• Positive Work Culture Teamwork and respect are at our core.
• Growth Opportunities Paths for professional development and advancement.
• Work-Life Balance Flexible hours to fit your lifestyle.
• Competitive Pay & Benefits We value and reward hard work.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Experience:

• automotive dealership: 1 year (Preferred)
• customer service: 1 year (Preferred)
• parts department: 1 year (Preferred)

Work Location: In person