Technical Program Manager (II)

We are seeking an experienced Technical Program Manager (TPM) to join the Hardware Quality & Reliability team supporting large-scale infrastructure programs. This role focuses on ensuring the reliability and quality of hardware systems deployed in data centers including next-generation machine learning platforms.

You will work at the intersection of engineering operations manufacturing and logistics teams to drive issue resolution streamline processes and ensure successful deployment and operation of complex systems.

• Drive cross-functional programs to support hardware reliability and deployment in data centers
• Coordinate with engineering server operations manufacturing and logistics teams to resolve issues
• Manage and track hardware quality issues through to closure
• Lead cross-functional meetings and ensure alignment across stakeholders
• Identify risks escalate blockers and ensure timely resolution
• Translate complex technical issues into clear concise updates for leadership
• Monitor deployment signals/metrics and prioritize issues effectively
• Improve operational efficiency by addressing bottlenecks (e.g. parts/logistics delays)

• Strong Program/Project Management (TPM) experience in a technical environment
• Excellent communication and stakeholder management skills
• Ability to present concise data-driven insights to leadership
• Technical background in one or more of the following:
  • Hardware systems (servers networking electronics)
  • Software development (e.g. Python C release management)
• Ability to manage ambiguity and drive cross-functional alignment

• Experience with data center operations or cloud infrastructure
• Exposure to AI/ML hardware platforms or large-scale distributed systems
• Background in supply chain manufacturing or product quality engineering
• Familiarity with complex hardware systems (e.g. GPU/ASIC-based architectures)