Program Manager (III)

This role supports our clients Vehicle Services Team driving both current state operations and transformative program development. The role requires significant internal and external stakeholder management.

The Program Manager will be responsible for the health of operations ensuring the business meets Key Performance Indicators (KPIs). At the same time this role will be responsible for driving large transformational programs

Program Management and Leadership: Drive a large program delivering on multiple work streams in parallel.

Vendor Management: Lead vendor partners in support of our company goals driving on time execution and fostering strong partnerships.

Stakeholder Engagement & Reporting: Collaborate with cross-functional teams and report operational health proactively and in required forums providing necessary detail and escalating risks as needed.

Education: Bachelors degree in a relevant field (Business Operations or Engineering preferred).

Total Years Experience: 5 years of experience in Program Management specifically within operational implementation.

Core Skills:

Proven ability to drive continuous improvement initiatives to minimize defects.

Proficiency in managing organizational change and introducing updates with minimal disruption.

Tools/Applications:

Experience creating typical PgM artifacts: RACI charts stakeholder maps project trackers OKRs and roadmaps.

Proficiency with Google Workspace and dashboard/metric analysis tools.

Certifications: Project Management Professional (PMP) Certification or Six Sigma Certification.

Experience managing large-scale fleet or physical operations (e.g. automotive logistics)

Experience developing specialized communication plans and newsletters for executive stakeholders.