Position Overview

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Sr Business Experience & Planning Advisor within PNCs Technology organization you will be based in Pittsburgh PA or Philadelphia PA.

The Sr Business Experience & Planning Advisor will play a critical role within the Technology organization serving as a liaison between vendor management sourcing finance legal and executive leadership. Embedded directly in the technology team this role is responsible for providing visibility establishing guardrails ensuring the right processes and stakeholder engagement occur at the right time across the technology contract lifecycle and governance across the full lifecycle of technology contracts.

This role brings a business lens to execution helping define when and how to engage key partners align to strategy and keep contracts progressing on track. The Advisor will be responsible for ensuring technology contracts are transparent wellmanaged and consistently elevated to senior leadership at the right time.

The ideal candidate is highly organized proactive and capable of visualizing and implementing operational processes with minimal direction. They will establish clear guardrails to support timely execution across the technology contract lifecycle while effectively communicating with senior executives and collaborating cross-functionally with strategic partners.

Key Responsibilities:
Maintain visibility into the technology vendor portfolio including contract execution status renewal timelines and overall lifecycle health.
Coordinate cross-functional engagement across business sourcing finance and legal to ensure alignment at key stages of the contract lifecycle
Provide clear consistent communication and status updates to stakeholders including senior executives on risks timelines and progress
Identify gaps risks or delays in the process and work withs stakeholders to course-correct and keep contracts and strategic plans on track
Support the development and continuous improvement of operational processes that enhance the visibility and efficiency across the contract lifecycle
Drive routines around contract status reporting and executive readouts.
Consolidate complex vendor and contract details into clear executiveready summaries.
Ensure leadership is aware of key decisions risks renewal triggers and upcoming contracts.
Establish mechanisms (dashboards alerts and triggers) to place upcoming renewals and decisions on executive radar.

Preferred Skills & Experience:

Strong background in vendor management procurement sourcing or technology contract operations.
Experience managing technology contracts renewals and thirdparty risk activities.
Expertise with contract lifecycle management and crossfunctional coordination.
Ability to operate independently driving structure clarity and process.
Strong business acumen and financial literacy.
Comfortable presenting to and influencing senior executives.
Highly organized detailoriented and structured.
Strong written and verbal communication.
Ability to build trust and relationships across diverse teams.
Proactive resourceful and able to navigate complex environments.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Indirectly leads cross-functional teams to improve business planning methods. Executes key line of business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering customer focus and appropriate risk management practices to customers and/or internal partners.
• Leads execution and implementation of business planning processes. Designs strategic plans based on forecasts and provides improvement recommendations.
• Understands business direction and needs and develops solutions roadmaps and assessment of potential business impacts. Identifies and executes opportunities that add significant value to the business and to achieve business goals.
• Consults and influences key decision makers to ensure cross-business and cross-functional alignment and as subject matter resource and advocate that influences the implementation of best practices and learning plans that meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Development Business Intelligence (BI) Competitive Advantages Competitive Strategies Contract Management Contract Oversight Data Integration Data Mining Sourcing and Procurement Strategic Planning Vendor Management

Competencies

Accuracy and Attention to Detail Analytical Thinking Business Process Design Data Gathering and Analysis Effective Communications Influencing Planning: Tactical Strategic Problem Solving Strategic Thinking

Work Experience

Roles at this level typically require a university / college degree. Higher level education such as a Masters degree PhD or certifications is desirable. Industry relevant experience is typically 8 years. Specific certifications are often lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and part-time employees visit.

Disability Accommodations Statement

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.