Logistics Manager, Logistics

Be a part of operating the worlds largest cloud computing infrastructure. Amazon Web Services is seeking a bright motivated hardworking individual to fill the Data Center Logistics Manager position. This impactful position requires analytical strength attention to detail open communication and the ability to work autonomously. The Logistics Manager partners Infrastructure teams and a wide array of Amazon stakeholders to manage communication team metrics and team specific deliverables or milestones. The role demands a strong sense of urgency and the ability to make sound judgement. As a strategist and implementer the Logistics Manager ensures streamlined activities within the organization that guarantee success for the business and ceaselessly drives their team to invent and simplify at a local regional and potentially cross-regional scale.

As a leader the most critical aspect of being a Logistics Manager is the successful development and coaching of those under them. An effective Logistics Manager develops strong individuals that know how to make the right decisions improve organizational culture and to take responsibility when required. Logistics Managers evangelize accountability and emphasize the importance of this responsibility in creating a strong culture of accountability throughout the entire organization. Logistics Managers ensure their teams understand the importance of their role their expectations and how their success impacts the bigger picture. Logistics Managers demonstrate good judgment in how and when to escalate without damaging relationships. When confronted with discordant views Logistics Managers are able to find the best path forward and can influence others to follow that path (build consensus).

The Logistics Manager independently sets or contributes to setting the vision and direction of a designated area while ensuring optimization of the processes standards and functions within that space. They use expertise and high judgment to design the right team structures and mechanisms to meet both short and long-term business goals. Logistics Managers constantly look around corners to proactively mitigate risks before they become roadblocks. To accomplish this:
Logistics Managers think tactically by using expertise and high judgment to establish the right team structure to respond to customer needs and short business goals. They will make sure their team(s) are operating efficiently meeting SLAs and delivering results. They create a plans communicate requirements negotiate priorities and define what success looks like across all levels.
Logistics Managers will think strategically by using expertise and high judgment to establish goals in an area where the strategy for may not yet be defined. They set a vision design a strategy and achieve consensus on priorities that align with long-term business goals.
The Logistics Manager will ensure outcomes are auditable decisions are data-driven and work quality is measurable; and will use this to determine where to simplify or extend solutions for the best outcome.

The Logistics Manager ensures team compliance with policies (e.g. information security data handling PCI accessibility service level agreements etc.). They determine if appropriate metrics are in place to measure the customer experience and if not will work to define them. Logistics Managers allocate time to set up needed operational metrics customer intake mechanisms team training and documentation (e.g. tutorials help pages troubleshooting). Logistics Managers prioritize root cause resolution automation where possible and other projects that improve customer experience deliverable quality and the team environment.

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities
Logistics Operations Leader- It is the managers responsibility to guarantee the organization is running smoothly ensuring our service meets the expectations and needs of our customers and business on a daily monthly and yearly basis. Some of these operational tasks include:

- Developing performance goals and objectives to achieve customer promise expectations and ensure accuracy and quality
- Building and executing productivity plans by reviewing work forecasts determining productivity requirements and partnering with other Logistics Managers to balance labor
- Determine timelines that meet business and customer expectations; ensure they are met
- Partnering with the management team to establish and maintain quality control standards
- Remove roadblocks and obstacles for major initiatives


Logistics Business Leader- It is the managers responsibility to act as a business leader by doing the following:

- The primary point of contact for communication and escalation to both internal and external teams/customers within his/her respective area
- The primary developer of team strategies vision and goals for their team in alignment with the broader organization
- Ensure operational practices are fully compliant with legislation and policy
- Generate and/or filter information from higher levels of management to their teams
- Creating managing and supporting recognition and communication programs


Logistics People Leader- It is the managers responsibility to act as a people leader by doing the following:

- Manage and drive staffing plans schedules quality initiatives performance levels and process change initiatives
- The primary facilitator of team coordination and cohesion
- Maintain a strong focus on personal and team growth and development
- A strong supporter of projects outside of day-to-day operations
- Distribute new opportunities fairly amongst the team when available
- Hold regularly scheduled 1:1s with a focus on personal development
- Ensure accountability and documentation on coaching opportunities
- Opening new requisitions and ensure bar is being raised with new internal hires


Process Improver- The manager shall be a champion of continuous improvement by:

- Proactively being a driver of process standardization and continuous improvement across the org
- Contributes to operational deployment plans outlining critical and best practice launch activities
- Teaching how to create documents processes tools and metrics that reflect outcomes
- Conducts post-deployment evaluations to measure launch effectiveness (PDSA)
- Advise team members on process improvement strategies


Audits- The manager will conduct audits using a standardized checklist

- Meetings- Lead team meetings. The manager may also represent Logistics locally and/or globally
- Travel between sites and across the cluster based on the need of the team and business

About the team
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness.

Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience with basic web-based tools and products like Outlook Excel Word and SharePoint
- 3 years of program management logistics operations supply chain transportation or related field experience
- Must be accessible at all times via telephone text or similar instant messaging platforms

- Experience leading and transforming highly effective organizations
- Experience that includes strong analytical skills attention to detail and effective communication abilities
- Experience working with operations and business teams to communicate problem impacts and understand business requirements
- Experience managing time efficiently meeting personal goals and working effectively with internal partner and customer teams
- Management and delivery of projects with high levels of performance reliability usability and customer satisfaction

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at OH Johnstown - 65000.00 - 113800.00 USD annually