Senior System Engineer

Schedule: Days: M-F

Job Location Type: Remote

Your experience matters

At Lifepoint Health we are committed to empowering and supporting a diverse and determined workforce who can drive quality scalability and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team youll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier .

More about our team

The Senior Systems Engineeris responsible for contributing to and performing tasks within the ITS Application Virtualization department supporting LifePoints virtualized application and desktop offerings including Operating Systems Infrastructure and middleware with proficiency which meets ITS/ Businessexpectations and Customer Service Level Agreements. This position serves on project teams that require the departments involvement develops best practices provides departmental education and provides guidance to less experienced team members.

How youll contribute

ASenior Systems Engineer who excels in this role:

• Architect deploy and manage enterprise Citrix environments including Citrix Virtual Apps and Desktops (CVAD) Citrix Cloud StoreFront Workspace Environment Management (WEM) and Citrix ADC (NetScaler).
• Design configure and maintain Omnissa Horizon (formerly VMware Horizon) environments including Connection Servers Unified Access Gateway (UAG) App Volumes and Dynamic Environment Manager (DEM).
• Develop and maintain application delivery strategies that ensure high availability scalability and security across multiple datacenters and cloud environments.
• Publish and manage applications and desktops for both clinical and administrative users optimizing performance and compatibility.
• Integrate and support electronic health record (EHR) systems (e.g. Epic Cerner Meditech) and other healthcare applications within Citrix and Omnissa environments.
• Collaborate with security and compliance teams to maintain alignment with HIPAA HITRUST and internal audit standards.
• Monitor and analyze system performance using Citrix Director Citrix Analytics Horizon Console and third-party tools such as ControlUp Goliath or eG Innovations.
• Automate provisioning maintenance and reporting using PowerShell and other scripting frameworks.
• Plan and execute upgrades migrations and modernization projects including cloud or hybrid transitions.
• Document infrastructure designs procedures and recovery plans to support operational excellence and business continuity.
• Provide Tier 3 support and technical leadership for incident resolution root cause analysis problem ownership and knowledge transfer to junior staff.
• Mentor and guide junior engineers and technical support personnel on best practices and emerging technologies in virtual delivery.

Why join us

We believe that investing in our employees is the first step to providing excellent patient addition to your base compensation this position also offers:

• Comprehensive Benefits:Multiple levels of medical dental and vision coverage for full-time andpart-time employees.

• Financial Protection & PTO:Life accident critical illness hospital indemnity insurance short- and long-term disability paid family leave and paid time off.

• Financial & Career Growth:Higher education and certification tuition assistance loan assistance and 401(k) retirement package and company match.

• Employee Well-being:Mental physical and financial wellness programs (free gym memberships virtual care appointments mental health services and discount programs).

• Professional Development:Ongoing learning and career advancement opportunities.

What were looking for
Applicants should have anAssociate degreein Information Technology or related field and/or equivalent experience with 5 years of experience with virtualized application/desktop delivery as well as application layering and user environment management. Additional requirements include:

• Strong understanding of Citrix Virtual Apps and Desktops Citrix Cloud StoreFront WEM and Citrix ADC (NetScaler

• Proficiency with Active Directory Group Policy DNS DHCP and user profile management.
• Experience integrating and supporting EHR or healthcare applications in virtual environments.

• Certifications: Citrix Certified Professional/Expert (CCP-V CCE-V) and Omnissa Horizon or VMware Certified Professional (VCP-DTM) preferred

EEOC Statement

Lifepoint Health is an Equal Opportunity Employer. Lifepoint Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

You must be authorized to work in the United States without employer sponsorship.