Manager of Operations
Share
Job Location:
Woburn, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
Manager of Operations
Swarm Basketball & Gametime Tourneys (a 3STEP Sports Brand)
Why Join Swarm Basketball & Gametime Tourneys
This role offers a unique opportunity to contribute to both club basketball growth and tournament operations within a fast-growing organization. You will gain hands-on leadership experience while making a meaningful impact on athletes and families.
To learn more visit: /
About the Position
Swarm Basketball & Gametime Tourneys (a 3STEP Sports Brand)
Why Join Swarm Basketball & Gametime Tourneys
This role offers a unique opportunity to contribute to both club basketball growth and tournament operations within a fast-growing organization. You will gain hands-on leadership experience while making a meaningful impact on athletes and families.
To learn more visit: /
About the Position
Job Title: Manager of Operations
Employment Type: Full-time/Salaried
Location: Hybrid with up to 3 days onsite at the home office in Woburn MA / LOCAL candidates will only be considered
Travel: During Tournament Season & Work evenings and weekends
Position Overview
Swarm Basketball and Gametime Tourneys are seeking a driven adaptable and highly organized full-time Regional Director & Assistant Tournament Director to support both sides of our basketball operations. This dual-role position blends club basketball leadership and sales with event and tournament operations.
While this is a full-time role the workload is seasonal in nature. During the club season the primary focus will be on Regional Director responsibilities. As the club season progresses the role will shift to support and prepare for Gametime Tourneys tournament and league operations.
Key Responsibilities
Regional Director Swarm Basketball Responsibilities
Oversee and support regional club programs including tryouts teams program directors and seasonal operations
Serve as a primary point of contact for families coaches and partners via phone and email
Position Overview
Swarm Basketball and Gametime Tourneys are seeking a driven adaptable and highly organized full-time Regional Director & Assistant Tournament Director to support both sides of our basketball operations. This dual-role position blends club basketball leadership and sales with event and tournament operations.
While this is a full-time role the workload is seasonal in nature. During the club season the primary focus will be on Regional Director responsibilities. As the club season progresses the role will shift to support and prepare for Gametime Tourneys tournament and league operations.
Key Responsibilities
Regional Director Swarm Basketball Responsibilities
Oversee and support regional club programs including tryouts teams program directors and seasonal operations
Serve as a primary point of contact for families coaches and partners via phone and email
Drive program growth through outreach relationship-building and sales initiatives
Assist with player registration retention and customer experience
Coordinate logistics for tryouts practices games and event
Track goals timelines and deliverables while managing multiple projects
Adapt to new systems and processes as the organization grows
Assistant Tournament Director Gametime Tourneys Responsibilities
Support tournament and league operations including scheduling staffing logistics and on-site execution
Assistant Tournament Director Gametime Tourneys Responsibilities
Support tournament and league operations including scheduling staffing logistics and on-site execution
Act as on-site Site Director when needed
Manage court assignments game flow and event timelines
Assist with team registration payments and customer communication
Coordinate with venues and facilities
Recruit schedule and support part-time event staff
Resolve on-site issues professionally and efficiently
Recruit schedule and support part-time event staff
Resolve on-site issues professionally and efficiently
Required Qualifications
Experience working in youth sports
Basketball tournament or event operations experience preferred
Strong sales customer service and relationship management skills
Excellent verbal and written communication skills Highly organized and able to manage multiple priorities
Self-starter with the ability to work independently
Reliable transportation and ability to commute to Woburn MA up to 3 times per week
Availability for weekends evenings and travel during tournament seasons
Preferred Skills & Attributes
Background in Sport Management Business Marketing or related field
Strong attention to detail and pride in execution
Leadership mindset and problem-solving ability
Passion for youth development and basketball
3STEP Sports Benefits Package includes:
Experience working in youth sports
Basketball tournament or event operations experience preferred
Strong sales customer service and relationship management skills
Excellent verbal and written communication skills Highly organized and able to manage multiple priorities
Self-starter with the ability to work independently
Reliable transportation and ability to commute to Woburn MA up to 3 times per week
Availability for weekends evenings and travel during tournament seasons
Preferred Skills & Attributes
Background in Sport Management Business Marketing or related field
Strong attention to detail and pride in execution
Leadership mindset and problem-solving ability
Passion for youth development and basketball
3STEP Sports Benefits Package includes:
Competitive compensation
Comprehensive benefits package including medical dental vision FSA accounts life insurance paid holidays and a generous PTO plan as well as other elective insurance options
401K retirement savings plan with 50% company match
Paid Parental Leave
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation age disability gender identity marital or veteran status or any other protected class.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion national origin sex sexual orientation age disability gender identity marital or veteran status or any other protected class.
Required Experience:
Manager
About Company
3STEP Sports is the nation’s largest and most impactful youth sports club and event operator. With more than 2,500 events, 157 brands and 1.1+ million participants in nine sports each year, 3STEP has an indelible impact on athletes and families in all 50 states.
