Commercial Dock & Door Technician

Position Overview

We are seeking a highly skilled and reliable Commercial Dock & Door Technician to join our team. This role is responsible for the installation maintenance troubleshooting and repair of commercial and industrial dock equipment and overhead door systems. The ideal candidate has strong mechanical and electrical aptitude a commitment to safety and experience working independently in the field.

Key Responsibilities

- Install maintain and repair commercial/industrial overhead doors dock levelers dock seals/shelters vehicle restraints gates and related equipment.

- Perform diagnostic evaluations on mechanical electrical and hydraulic systems to identify issues and determine corrective actions.

- Conduct scheduled preventative maintenance in accordance with company and manufacturer guidelines.

- Troubleshoot and resolve emergency service issues in a timely and professional manner.

- Complete accurate service tickets work orders and documentation using mobile service software.

- Maintain company tools vehicle and equipment in clean and safe working condition.

- Provide exceptional customer service communicating clearly in person and through email with facility managers and customers on recommended repairs and project updates.

- Ensure all work is performed in compliance with safety protocols and OSHA standards.

- Assist with training junior technicians as needed.

Qualifications

- 35 years experience working as a commercial dock and door technician (or similar mechanical/industrial role).

- Strong knowledge of mechanical electrical hydraulic and pneumatic systems.

- Experience installing and servicing major brands.

- Ability to read and interpret blueprints wiring diagrams and technical manuals.

- Valid drivers license and clean driving record.

- Ability to lift 75 lbs work at heights and handle physically demanding tasks.

- Excellent problem-solving skills and ability to work independently.

Preferred Skills

- Certifications such as IDEA OSHA 10/30 Welding or manufacturer-specific technical training.

- Experience with low-voltage wiring and control systems.

- Strong communication and customer service skills.

Work Environment & Schedule

- Field-based role requiring travel to customer sites.

- Occasional overtime on-call rotations or emergency service work may be required.

Compensation & Benefits

- Competitive hourly rate or salary based on experience.

- Company vehicle tools uniforms and mobile device.

- Health dental and vision insurance.

- Paid vacation and holidays.

- Retirement plan options.

- Opportunities for training certifications and career growth.

Required Experience:

IC