Gigi's Gourmet Server

Job Title: Gigis Gourmet Server

Department: Food & Beverage

Reports To: Restaurant General Manager Restaurant Manager

Status: Full-time Hourly

Pay: $17 per hour plus tips

Location: Gurneys Resorts & Seawater Spa Montauk NY

About Us:
Gurneys Resorts & Seawater Spa is a premier luxury destination offering unparalleled oceanfront experiences in Montauk. Our mission is to create a unique effortlessly elegant experience for our guests. GiGis is a refined coastal dining experience set within Gurneys offering seasonal ingredient-driven cuisine with panoramic ocean views. Rooted in a modern farm-to-table philosophy GiGis blends elevated culinary technique with warm intuitive hospitality. Our service style is polished yet approachable delivering memorable luxury dining experiences that reflect the sophistication of a world-class oceanside destination.

Job Summary:
The Gourmet Server at GiGis is responsible for delivering an exceptional detail-driven dining experience. This role requires a deep knowledge of the menu wine and service standards combined with the ability to anticipate guest needs and execute flawless service in a high-volume upscale environment. The ideal candidate embodies professionalism confidence and genuine hospitality serving as a key ambassador of the GiGis experience.

Key Responsibilities

Guest Experience & Service Excellence

• Provide warm polished and attentive service from greeting through departure
• Anticipate guest needs and personalize the dining experience
• Maintain a strong presence on the floor while managing multiple tables seamlessly
• Handle guest feedback with professionalism and resolve concerns promptly

Menu & Product Knowledge

• Demonstrate expert knowledge of food wine and cocktail offerings
• Confidently describe dishes ingredients and preparation techniques
• Guide guests through menu selections and provide thoughtful recommendations
• Execute strategic upselling to enhance the guest experience

Service Execution

• Follow refined service standards including proper pacing coursing and table maintenance
• Ensure accuracy of all orders entered into Simphony POS
• Coordinate with kitchen and bar teams to ensure timely and accurate delivery
• Maintain impeccable table presentation and attention to detail

Team Collaboration

• Work closely with support staff runners and bartenders to ensure seamless service
• Contribute to a positive professional team environment
• Assist in maintaining overall dining room standards and cleanliness

Qualifications

• Previous experience in upscale or fine dining preferred
• Strong knowledge of food wine and service etiquette
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced high-volume environment
• Flexible schedule including weekends and holidays

Preferred Attributes

• Passion for hospitality and guest engagement
• Strong attention to detail and presentation
• Composed confident and solution-oriented under pressure
• Natural ability to connect with guests in a genuine refined manner

Physical Requirements:

• Ability to stand and walk for extended periods.
• Must be able to lift push or carry up to 40 lbs.
• Frequent bending stooping and reaching.
• Comfortable working in a high-energy loud and fast-paced environment.

Pay Range and Compensation Package:

• $17 per hour plus tips
• Paid time off
• Employee discounts on accommodations dining and spa services.