Director, Student Services & Success Faculty Connect

Director Student Services & Success - Faculty Connect

Job No.:691821

Location:Clayton campus

Employment Type: Full-time

Duration:3-year fixed-term appointment

Remuneration:$227857 pa Level 10C (plus 17% employer superannuation)

• Amplify your impact at a world top 50 University
• Join our inclusive collaborative community
• Be surrounded by extraordinary ideas - and the people who discover them

The Opportunity

The Director Student Services & Success Faculty Connect is a new senior leadership position that will play a critical role in enhancing how Monash delivers a cohesive student-focused experience. Operating as the primary strategic interface between Student Services & Success faculties and portfolios this role will drive the translation of institutional strategy and large program changes into integrated faculty engagement and service delivery approaches.

The Director will be responsible for designing implementing and continually refining a strategy that coordinates how Student Services & Success teams engage communicate and collaborate with faculties with a particular emphasis on the impacts of the Student Management System Transformation (SMST) technologies and other major change initiatives ensuring faculty leaders have visibility influence and confidence in the alignment between central initiatives and faculty needs.

The Director will lead the design and implementation of shared engagement models governance mechanisms and communication channels that enable Student Services & Success teams to engage with faculties in a consistent cohesive and strategic way to support a coordinated delivery of the Student Experience Plan. Critical to this role will be the ability to foster an inclusive collaborative and innovative environment that respects the distinct priorities operating models and rhythms of each faculty while ensuring alignment with University-wide standards and obligations.

This is an exciting opportunity for an accomplished leader to influence strategic change strengthen partnerships and make a lasting impact on the student experience at Monash.

About Monash University

At Monash work feels different. Theres a sense of belonging from contributing to something ground breaking a place where great things happen.

We value difference and diversity and welcome and celebrate everyones contributions lived experience and expertise. Thats why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Some 20000 staff work for Monash around the world. We have 95000 students four Australian campuses and campuses in Malaysia and Indonesia. We also have a major presence in India and China and a significant centre and research foundation in Italy.

In our short history we have skyrocketed through global university rankings and established ourselves consistently among the worlds best tertiary institutions. We rank in the worlds top-50 universities in rankings including the QS World University Rankings 2026.

Learn more about Monash.

Today we have the momentum to create the future we need for generations to come. Accelerate your change here.

Monash supports flexible and hybrid working arrangements. We have a range of policies in place enabling staff to combine work and personal commitments. This includes supporting parents.

To Apply

For instructions on how to apply please refer to How to apply for Monash application must address the Key Selection Criteria.

Diversity is one of our greatest strengths at Monash. We encourage applications from Aboriginal and Torres Strait Islander people culturally and linguistically diverse people people with disabilitiesneurodivergent people and people of all genders sexualities and age groups.

We are committed to fostering an inclusive and accessible recruitment process at Monash. If you need any reasonable adjustments please contact us at in an email titled Reasonable Adjustments Request for a confidential discussion.

Your employment is contingent upon the satisfactory completion of all pre-employment and/or background checks required for the role as determined by the University.

Enquiries:Professor Claire MackenSenior Academic DirectorPortfolio of the Deputy Vice-Chancellor (Student Experience)

Position Description:Director Student Services & Success - Faculty Connect

Applications Close: Monday 20 April 202611:55pm AEST

Supporting a diverse workforce