Senior Technical Account Manager Demand

Who We Are

Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data media and technology together to deliver results and growth to both advertisers and publishersno matter the screen or location no matter who what or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers Verves solutions are trusted by more than 90 of the United States top 100 advertisers 4000 publishers globally and the worlds top demand-side platforms. Learn more at .

Role Overview

As a Senior Technical Account Manager Demand you will own the technical performance and operational health of a portfolio of strategic DSP partners. You will act as a key bridge between partners and internal teams ensuring clean integrations strong signal fidelity and optimal auction performance.

You will work closely with Commercial Account Managers Engineering Product and Marketplace Quality to troubleshoot issues enhance infrastructure and unlock incremental revenue through technical optimisations.

This role offers exposure to high-impact initiatives including SDK signal expansion identity frameworks bidstream optimisation and performance-driven marketplace curation.

The ideal candidate is highly analytical technically curious and comfortable operating at both a deep execution level and a partner-facing strategic level.

This role is based in New York City with a hybrid schedule (three days in the office).

What You Will Do

• Own the technical performance and health of a portfolio of DSP partnerships

• Analyze bidstream data logs and performance metrics to identify issues and opportunities

• Troubleshoot complex issues across the auction lifecycle (e.g. bid rate win rate discrepancies IVT signal loss)

• Partner with Engineering and Product to diagnose bugs prioritize fixes and improve integrations

• Lead onboarding and technical integration for new DSP partners and new endpoints

• Drive improvements in key metrics such as bid rate win rate fill rate and revenue yield

• Provide partners with actionable data-driven recommendations to improve bidding and performance

• Support and lead testing initiatives including A/B tests new integrations and feature rollouts

• Collaborate closely with Commercial Account Managers to align on account strategy and growth opportunities

• Document and standardize technical workflows troubleshooting processes and best practices

• Act as a subject matter expert for internal teams on programmatic mechanics and DSP behavior

What Were Looking For

Experience

• 5 years in programmatic advertising ad tech or a technical client-facing role

• Strong understanding of OpenRTB DSP/SSP dynamics and auction mechanics

Core Skills

• Advanced analytical skills with experience working with large datasets and log-level data

• Proven ability to troubleshoot complex technical and performance issues

• Strong communication skills able to translate technical concepts for both internal and external audiences

• Ability to manage multiple priorities and operate independently in a fast-paced environment

Nice to Have (Not Required)

• Experience with tools such as Kibana Looker or similar analytics platforms

• Familiarity with SDK integrations identity solutions (IDFA UID2) and signal frameworks

• Basic knowledge of APIs JSON structures and bid request/response formats

• Experience working cross-functionally with Engineering and Product teams