Senior Associate, Community Operations
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Job Location:
Cambridge, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
6 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
About The Engine
The Engine supports Tough Tech founders working to solve the worlds most pressing challenges in climate health and advanced systems. We do this through founder programs access to shared infrastructure and labs and by convening a national network of corporate partners investors and experts.
Position Summary
The Engine Accelerator is seeking a motivated collaborativeSenior Associate of Community Operations to join our Community Operations team.
The Senior Associate will play a key role in ensuring the day-to-day operations of our building run smoothly while helping cultivate a strong supportive community for our resident startups. This person will balance operational execution with community engagement and bring a thoughtful founder-centric lens to improving systems processes and the overall resident experience. This role is ideal for someone who thrives in a dynamic mission-driven environment and is excited to take ownership of projects and operational work streams.
Key Responsibilities
Operations & Systems
Ensure seamless day-to-day building operations proactively identifying and resolving issues
Assist with monthly invoicing contracts and processes
Oversee inventory management and ordering for building supplies and shared resources
Monitor and manage building access and building trainings
Community Experience
Help foster a welcoming collaborative environment tailored to the needs of early-stage and technically complex startups
Provide on-the-ground support during community events and programming
Serve as a key point of contact for resident inquiries and concerns ensuring a high-quality experience
Project Ownership
Own and execute discrete projects and operational work streams from start to finish
Identify opportunities to improve systems workflows and the resident experience
Collaborate cross-functionally with internal labs programming and communication teams in addition to external partners
Qualifications
4-6 years of experience in operations community management co-working VC platform or incubators
Strong organizational skills with the ability to manage multiple priorities and details
A systems thinker who enjoys improving how things work
Excellent written and verbal communication skills
Friendly proactive and service-oriented mindset. Someone who is energized by supporting tough tech founders and building community
Ability to work both independently and collaboratively
Flexible adaptable and eager to learn. Not afraid to roll up their sleeves and do a range of projects
Nice to Have
Exposure to venture capital incubators or accelerator programs
Required Experience:
Senior IC
