Administration Clerk

ADMINISTRATION CLERK

Location: Lockwood Operations

Division: Agronomy and Animal Production

Reports To: Inventory / Warehouse Manager

SUMMARY:

Support Town and Country Supply Associations Vision Mission and Core Values. Responsible for providing the clerical assistance. Ensures compliance with Town and Country policies regulations procedures and practices including all local state and federal laws.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provide a positive attitude to customers and peers through providing outstanding and courteous customer service.

Verify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling and shipping material; receiving unloading loading verifying and recording incoming merchandise or material; and arranging for the transportation of products.

Examine and receive animal production and agronomy shipment contents and compare with records such as manifests invoices or orders to verify accuracy.

• Record shipment data such as weight charges space availability damages or discrepancies for reporting accounting or recordkeeping purposes.
• Prepare documents such as work orders bills of lading or shipping orders.
• Processing load tickets and receiving inventory.
• Confer or correspond with Company representatives to rectify problems such as damages shortages or nonconformance to specifications.
• Verify customer and order information for correctness checking it against previously obtained information as necessary.
• Receive and respond to customer complaints.
• Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
• Inform customers by telephone of order information such as unit prices shipping dates and any anticipated delays.
• Obtain customers names addresses and billing information product numbers and specifications of items to be purchased and enter this information on order forms.

Arrive when your shift is to begin and work the assigned hours. Have the ability to work additional hours as needed to meet Town and Country commitments.

Follow the safety guidelines and safety programs established by Town and Country Supply and complete safety reports and required records.

• Promote and support all Town and Country programs.
• Greet customers answer telephone convey messages run errands and make occasional deliveries of location products.
• Responsible for preparing correspondence receipts contracts billing documents inventory support and customer information.
• Responsible for following daily method of operations month-end and year end policies and procedures.
• Responsible for invoicing customers account according to daily policies and procedures.
• Receive customer orders and relay those orders for distribution.
• Inform Inventory/Warehouse Manager of operational customer vendor or employee issues that may arise.
• Perform all assigned housekeeping duties inside and outside location keeping location clean and orderly.

SKILLS AND SPECIFICATIONS:

• Effective written and verbal communication skills with a focus on customer service.
• Maintain positive professional relationships across the organization and work collaboratively with peers.
• Working knowledge of business computer skills (Microsoft Office Accounting Database and Internet software).
• Exhibit exceptional customer relation skills.
• Works well independently or in a team environment.
• Strong business acumen abilities: time management planning organization and decision-making skills.
• Ability to adapt to changing situations.
• Efficient problem solving skills.
• Ability to read write and speak English.

EDUCATION AND QUALIFICATIONS:

High school diploma or general education degree (GED).

One to three years related experience and/or training; or equivalent combination of education and experience.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.

CERTIFICATES LICENSES REGISTRATIONS:

Required: Valid Drivers License.

COMPENSATION:

T&C offer a full time market related salary based off experience.

Medical- Dental- and Vision Insurance 401K paid time off etc.

WORK ENVIRONMENT:

While performing the duties of this job the employee is occasionally exposed to moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Applicants should submit their resume (and cover letter if desired) to the Inventory / Warehouse Manager Town and Country Supply Association 367 Laurel MT 59044.

Email:

EDUCATION AND QUALIFICATIONS:

High school diploma or general education degree (GED).

One to three years related experience and/or training; or equivalent combination of education and experience.

To perform this job successfully an individual must be able to perform each essential duty satisfactorily.

CERTIFICATES LICENSES REGISTRATIONS:

Required: Valid Drivers License.