Media Laboratory Coordinator

Essential Functions
Media Lab Operations and User Support Coordinate and oversee daily media lab operations including scheduling access management and user support services. Provide hands-on technical assistance to users working with digital media tools such as audio and video production equipment photography gear graphic design software editing platforms and emerging technologies. Troubleshoot hardware software and workflow issues to minimize downtime and ensure consistent lab functionality. Enforce lab usage guidelines safety procedures and ethical standards related to media creation and copyright compliance. Instructional and Educational Support Support teaching and learning by assisting faculty and instructors with media-based assignments projects and instructional technologies. Conduct orientations workshops and one-on-one training sessions to build user competency in media production tools and digital workflows. Develop instructional materials tutorials and documentation to support independent learning and equitable access to lab resources. Promote digital literacy accessibility and inclusive design principles in all instructional and support activities. Equipment Software and Resource Management Manage media lab equipment inventory including checkout systems preventative maintenance and lifecycle planning. Recommend and assist with procurement of new hardware software licenses and subscriptions based on evolving user needs and industry trends. Maintain clean organized and functional lab spaces that support a variety of creative and collaborative activities. Coordinate with IT facilities and vendors to support infrastructure upgrades and repairs. Program Development and Community Engagement Support or lead the development of media lab programming events showcases or open labs that encourage creativity and engagement. Promote media lab services through outreach communication and collaboration with academic programs departments and campus partners. Collect usage data feedback and assessment metrics to evaluate services and inform improvements. Foster an inclusive and respectful environment that encourages experimentation collaboration and creative confidence. Additional Duties Assist in the hiring training scheduling and supervision of student employees interns or volunteers. Participate in institutional committees working groups or initiatives related to technology equity or teaching and learning. Stay current with trends in media production educational technology and emerging tools to inform lab development. Contribute to the development and revision of policies procedures and best practices related to media lab use. Support accessibility initiatives by identifying and implementing tools and workflows that reduce barriers to participation. Assist with budget planning grant-related activities or reporting related to media lab operations when applicable. Perform related duties as assigned to support departmental or institutional goals. Work in accordance with class schedules including working evenings and weekend hours as needed.