Human Services Provider Prog Coord I

Agency

Adult Correction

Division

COO - OPS - Institutions Operations

Job Classification Title

Human Services Provider Prog Coord I (S)

Position Number

Grade

NC07

About Us

The NC Department of Adult Correction is one of the largest state agencies with more than 14000 employees. It is responsible for safeguarding and preserving lives and property through prevention protection and preparation as well as the care custody and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody healthcare and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration Health Services Rehabilitation & Reentry Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!

Description of Work

This position is a Human Services Provider Program Coordinator I based in the Therapeutic Diversion Unit (TDU) of the Central Prison Healthcare Complex in Raleigh. Central Prison houses approximately 1318 close-custody male offenders. While the TDU is a specialized treatment program with 24 beds.
This position reports directly to the Psychological Services Coordinator for the TDU.

The Human Services Provider Program Coordinator I (HSPPCI) will provide coordinate and be accountable for interdisciplinary person-centered services to individuals in the TDU program with mental health disorders serious mental illness complex behavioral disorders and co-occurring disorders intellectual disabilities and/or dementia or other neurocognitive impairment. This position will implement and assess behavioral health treatment programming to ensure that the treatment needs of individuals in this specialized program are addressed. The HSPPCI will provide treatment and progress updates to the responsible behavioral health provider(s) as well as specific and detailed input toward developing and modifying individual treatment consultation with the behavioral health professional staff the HSPPCI will be responsible for providing behavioral health and psychoeducational programming based on the needs and treatment goals of individuals in the TDU. The HSPPI is also responsible for assisting with the process of psychological test administration as directed by the programs Psychological Services Coordinator and/or Staff Psychologist. The HSPPCI will also assist with clerical duties as needed to support the TDUs activities.

The HSPPCI will ensure compliance with correctional-based health safety and habilitative services as required by state and/or federal law American Correctional Association expected practices and facility policies and procedures. The HSPPCI will work with the behavioral health team to
establish implement and monitor program goals quality controls and policies/procedures as may be needed to support the mission of the TDU. This position will work with numerous professional disciplines such as nursing medical psychiatry behavioral health programs and custody to provide and coordinate behavioral health services consistent with the needs of the individuals served in the TDU. The HSPPCI will attend multidisciplinary treatment team meetings as needed.

Knowledge Skills and Abilities/Management Preferences

Knowledge Skills and Abilities/ Competencies

Effective July 1 2025. candidates now meet the minimum qualifications of a position if they havethe minimum education and experience listed in the class specification. The knowledge skillsand abilities listed in the vacancy

announcement should be used as management preferences and be
used to screen for the most qualified pool of applicants.

Management Preferences:

Working knowledge of active treatment programs and their implementation

procedures.
Working knowledge of up-to-date best practices in health and mental health

care practices andsupport for individuals with intellectual disabilities.
Working knowledge of the basics of physiological nutritional sensory-motor

affectivecognitive and social. communication and adaptive development.
Ability to work as a member of an interdisciplinary team.
Ability to communicate and to develop cooperative working relationships with

staff individualsand their family members.
Ability to plan daily activities.
Ability to coordinate the development. implementation and evaluation of

person-centered services and to evaluate their effectiveness.
Ability to keep records document behaviors/preferences and run reports.
Ability to communicate observations and recommend modifications to

person-centered plans.
Ability to perform behavior intervention techniques.
Ability to supervise the operation of a residential unit.

Minimum Education and Experience Requirements

Salary Range: $ 37377.00 $65408.00

Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge Skills and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:

Bachelors degree in a human services or related field from an appropriately accredited institutionand one year of experience providing and/or developing person-centered care plans for individualswith intellectual disabilities/co-occurring disorders; or an equivalent combination of educationand experience. Advanced degrees in human services may be substituted to meet educational requirements if an applicant does not possess a Bachelors degree in human services or a relatedfield.

The Posting Will Close At 11:59 PM The Night Before The End Date

State Benefits Information:

The State of North Carolina offers a comprehensive benefits package including:

• Health Insurance options
• Retirement Plans
• NCFlex Supplemental Benefits
• Paid Vacation Sick and Community Service Leave
• Paid Parental Leave

Visit the State Benefits website for additional information.

About The Division of Comprehensive Health Services:

Comprehensive Health Services (CHS) delivers health services to individuals incarcerated in North Carolina state prisons. Our mission is to provide constitutionally appropriate medical mental health dental and pharmaceutical care that meets professional standards. CHS health professionals ensure access to timely essential and comprehensive services and programs that support the well-being of incarcerated individuals. This care is delivered by licensed staff and through partnerships with private providers and the University of North Carolina system.

Supplemental Application Information
Application Process

NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position. For more information about the North Carolina Department of Adult Corrections (NCDAC) please visit us at our website.

Applicants must complete the application in full. Resumes will not be accepted in lieu of completing the State application.

Applications must include:

• Complete education history (including high school)
• Full work experience details
• Certificates and licenses if applicable

• Education must be from appropriately accredited institutions.

• Information provided must support responses to supplemental questions. Incomplete applications may impact screening and salary determination.
• Applicants may be subject to a criminal background check and drug screen.

Due to the volume of applications received we are unable to provide information regarding the status of your application over the phone. To check the status of your application please log in to your account. The hiring process may take several weeks.

Education Equivalency Verification

The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent. For a list of organizations that perform this specialized service please visit the NACES membership website at and National Guard Preference

• Applicants seeking Veterans Preference must attach aDD-214 Member-4 Form(Certificate of Release or Discharge from Active Duty) to their applications.
• Applicants seeking National Guard Preference must attach an NGB 23A (RPAS) along with the state application if they are a current member of the NC National Guard in good standing.
• Applicants who are former members of either the NC Army National Guard or the NC Air National Guard with honorable discharge and six years of creditable service must attach a copy of the DD 256 or NGB 22 along with the state application.

PREA Requirement

The NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison Rape. Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibition

ADA Accommodations

Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA) DHHS is committed to the full inclusion of all qualified individuals. As part of this commitment NCDAC will ensure that people with disabilities or known limitations covered by the PWFA are provided with reasonable accommodation. If reasonable accommodation is needed to participate in the job application or interview process please contact the person indicated below.

Minimum Education and Experience

Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHER years of education OR years of directly related experience OR a combination of both. See the Education and Experience Equivalency Guide for details.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination harassment or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy childbirth or related medical conditions; and for religious beliefs observances and practices.

Recruiter:

Monique Williams Cowan

Email: