Patient Care Coordinator UW Medicine Northwest & Outpatient Digestive Health

Job Description

UW Medicine Northwest -OPMC NW Digestive Health & Endoscopy Centerhas an outstanding opportunity for aPatient Care Coordinator.

WORK SCHEDULE

• Full-time 100% FTE

• Day Shift

• Mondays- Fridays

POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Provide coverage for and respond to incoming phone calls for process referrals for the OPMC NW Digestive Health Clinic OPMC NW Nephrology and OPMC NW Endoscopy Unit

• Acts as primary liaison for UWMC/UW Medicine and represent departmental physician (s) with the hospital patient and family referring physicians outside agencies staff from outside hospitals and general public by providing information and advice regarding UWMC hospital services.

• Works independently under the general direction of a physician or their designee.

• Uses ability to triage medical information in a specific medical or surgical specialty.

• Uses effective oral and written communication with a variety of Health Care Professionals patients and their advocates hospital and clinic personnel both at UWMC and other medical facilities representatives of insurance companies and other organizations related to the health care industry.

• Demonstrates the ability to be organized and effectively prioritizes work tasks for the needs of the clinic.

• Requests interpreters as appropriate for appointments admissions and surgery.

• Collaborate with all members of the clinic team to ensure exceptional patient care and satisfaction

• Perform other duties as assigned

REQUIREMENTS

• A Bachelors degree in a medically related or public relations field AND two (2) years experience in a tertiary patient care setting involving interaction with a variety of medical services contact with patients and families interaction with physicians and proficiency in medical terminology; OR Equivalent education/experience.

• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license certification and/or registration.

ABOUT UW MEDICAL CENTER-NORTHWEST

UW Medical Center is an acute care hospital located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in six specialties UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical CenterNorthwest campus offers emergency and inpatient and outpatient medical surgical and therapeutic care. It is located in north Seattle on a beautiful easy-to-access 44-acre campus that includes the neighboring Northwest Outpatient Medical Center andSpecialty Care Meridian Pavilion.

Teamwork. Community. Opportunity.

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.

Become part of our team.Join our mission to make life healthier for everyone in our community.

Compensation Benefits and Position Details

Pay Range Minimum:

Pay Range Maximum:

Other Compensation:

Benefits:

Temporary or Regular

FTE (Full-Time Equivalent):

Union/Bargaining Unit:

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.