Senior Software Engineer, Search Platform
Frisco, TX - USA
Job Summary
Overview of the Role
The AI Enabled Software Engineering (AIESE) team within Thomson Reutersis seeking Senior Software Engineers to join the search platform team building the shared search infrastructure that powers TRs most important AI-enabled products. This is a full-ownership engineering role on a team that designs develops tests deploysscalesandoperatesproduction systems at scale spanning Kafka-based document ingestion pipelines hybrid search indexing query APIs and the cloud infrastructure that underpins them all.
The team has three operating principles that are non-negotiable: you own what you build end-to-end from the first commit to the production dashboard; you ship to production constantly and treat delivery friction as an engineering problem to solve not a fact of life; and you use AI-assisted development as a primary tool not an experiment the expectation is that the majority of code is written with AI assistance. Senior Engineers on this team take technical direction for their projects hold design decision authority within their scope provide subject matterexpertiseto the team and mentor more junior colleagues. This is a role for someone who takes genuine pride in the quality reliability and paceof what they deliver.
About the Role
In this position you will focus on:
Search Platform Engineering
Design develop and test software systems and applications incorporating AI capabilities across the platforms key subsystems: document ingestion and processing pipelines search engine configurations and index management query APIs and management and monitoring infrastructure
Architect cloud-native solutions using microservices containerization and orchestration technologies; implement machine learning models and RAG-supported technologies to solve search quality problems; write code with a consistent focus on security and ethical AI practices
Build andmaintainKafka-based stream processing components that move documents reliably through parsing chunking enrichment and indexing stages implementing robust unit testing (TDD) and the fault tolerance retry and dead-letter queue patterns that keep the pipeline healthy under real-world conditions
Contribute to the platforms migration from OpenSearch to Vespa including ingestion pipeline changes schema migrations and the zero-downtime index promotion workflows that keep production search available throughout the transition
Implement andmaintaincloud infrastructure using AWS services (ECS Lambda DynamoDB MSK Step Functions) and Infrastructure as Code tooling implementing DevOps practices for automated reliable deployments with a focus on correctness security and cost efficiency
Design retrieval components with agentic use cases in mind: respecting explicit latency budgets across multi-hop retrieval chains designing chunking and result payloads with token economy in mind and building clean tool boundaries that give agent orchestrators predictable well-documented interfaces to the search layer
Build platform API features that enable client teams to configure search systems manage index lifecycles andmonitoringestion health through clean self-service interfaces
Reliability & Operations
Participate actively in the teams on-call rotation and take end-to-end ownership of incidents within your scope triage root cause analysis clear communication and thorough post-mortems thatidentifysystemic improvements; you built it you run it
Identify and address delivery friction proactively: if a deployment step is slow a test is flaky or a local development workflow is painful treat it as a problem worth fixing the teams ability to ship to production constantly depends on every engineer pushing back on friction when they encounter it
Leverage AI-assisted development tools fluently throughout your workflow from code generation and review to test writing and debugging and share effective patterns with the team
Instrument components with structured logging metrics and distributed tracing; for agentic retrieval paths implement trace-level observability that captures tool call sequences and per-hop inputs so that failures in non-deterministic workflows can be diagnosed and reproduced reliably
Contribute to the platforms evaluation infrastructure: instrument query and retrieval components to produce the experiment run outputs query text ranked results relevance signals that feed the search grading tool supporting offline gold test set evaluation and LLM-as-judge scoring across pipeline versions
Contribute to SLO definition and monitoring for components you own and design DevOps workflows and automation strategies that reduce operational toil and improve the teams deployment confidence
Technical Leadership & Collaboration
Take technical direction for assigned projects with design decision authority within your scope; break down customer and product requirements into work the team can execute on; lead routine and moderately complex projects using Agile/Scrum methodologies
Provide subject matterexpertiseacross the team particularly in the platforms search and data infrastructure domains; mentor and develop more junior engineers through code review pairing and technical coaching
Clearly communicate technical concepts to stakeholders at various technical levels adjusting your communication style to the audience; champion ethical AI practices and responsible technology implementation across the teams work
Collaborate with TR Labs and research scientists to integrate new search capabilities embedding models chunking strategies re-ranking approaches into the platform in a well-tested observable and responsible way
Collaborate with client teams to understand how they use the platformidentifyfriction points and translate that feedback into concrete platform improvements
About You
Yourean ideal fit if you have:
Required Experience
Bachelors orMasters degree in Computer Science Engineering or a related field
5 years of software engineering experience designing developing and testing production backend or data infrastructure systems withdemonstratedability to take end-to-end ownership of features and components
Mastery of Python with the ability to make architectural decisions based on language strengths and to write high-quality production code with a focus on security and ethical AI practices
Solid distributed systems knowledge: you understand the failure modes of message queues streaming pipelines and distributed databases and you design systems that are resilient to them implementing robust unit testing (TDD) and security best practices across the development lifecycle
Proficiencywith AWS cloud services (ECS Lambda DynamoDB SQS/SNS CloudWatch) and Infrastructure as Code tooling; ability to implement multi-environment architectures and scalability patterns
Demonstrated operational ownership: you haveparticipatedin on-call written architecturaldocumentationand decision records contributed to post-mortems and developed DevOps workflows that improve team delivery with a clear philosophy that building and operating are inseparable
Fluency with AI-assisted development tools as a primary part of your workflow you writethe majority ofyour code with AIassistanceand havea track recordof using these tools to accelerate delivery without sacrificing quality
Proven ability to communicate technical concepts clearly to technical and non-technical stakeholders; strong written communication skills including design documents andcomponentdocumentation
Preferred Experience
Experience with Kafka or other distributed event streaming platforms in production including producer/consumer patterns offset management and consumer group monitoring
Familiarity with search engines (OpenSearch Elasticsearch Vespa orSolr) at the level of writing queries designing indexes oroperatingclusters
Experience integrating multiple AI services including embedding APIs re-ranking models and RAG-supported retrieval components with error handling and fallback strategies in production
Exposure to agentic retrieval patterns: multi-hop search latency budget management or designing tool interfaces for agent orchestration layers
Familiarity with online search analytics query performance monitoring A/B or interleaved ranking experiments query log analysis and how low-level search signals connect to downstream business metrics
Background in infrastructure-as-code tooling (Terraform AWS CDK or similar) and container orchestration (ECS or Kubernetes) with ability to configure andoptimizeCI/CD pipelines
Exposure to developing AI governance approaches for teams and championing responsible ethical AI implementation in production search or data systems
What Success Looks Like
In the first90 days:
Ramp up on the platforms architecture codebase and operational practices taking on-call responsibility and contributing production code within the first month
Deliver at least one meaningful feature or reliability improvement with full end-to-end ownership: from design documentation through deployment and monitoring
Build strong working relationships with teammatesidentifywhere your skills can have the highest near-term impact anddemonstratethe teams operating principles owning your work end-to-end shippingfrequently and using AI-assisted development fluently
In the first year:
Own a significant platformcomponentend-to-end: you hold design decision authority for it youmonitorits health and you proactively drive improvements to its reliability performance and documentation
Demonstrate growing technical depth in at least one platform domain ingestion pipelines search indexing query APIs or cloud infrastructure and take on progressively more complex design work and cross-functional technical leadership in that area
Contribute measurably to the teams engineering culture: code review quality architectural documentation operational rigor and the mentorship of colleagues newer to the team
#LI-TH1
Whats in it For You
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
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Required Experience:
Senior IC
About Company
Thomson Reuters CoCounsel is AI technology built by industry experts, backed by authoritative content and equipped with best-in-class security.