Patient Care Coordinator- UW Medical Center Montlake Heart Institute Clinic

• Full-time 100% FTE (40 hours per week)

• Day Shift

• Mondays- Fridays

POSITION HIGHLIGHTS

• Conveniently located near public transportation

• Make a difference for the patients and employees we serve

• Opportunity to provide career growth

PRIMARY JOB RESPONSIBILITIES

• Provide coverage for and respond to incoming phone calls for process referrals for the Heart Institute Clinics

• Acts as primary liaison for UWMC/UW Medicine and represent departmental physician (s) with the hospital patient and family referring physicians outside agencies staff from outside hospitals and general public by providing information and advice regarding UWMC hospital services.

• Works independently under the general direction of a physician or their designee.

• Uses ability to triage medical information in a specific medical or surgical specialty.

• Uses effective oral and written communication with a variety of Health Care Professionals patients and their advocates hospital and clinic personnel both at UWMC and other medical facilities representatives of insurance companies and other organizations related to the health care industry.

• Demonstrates the ability to be organized and effectively prioritizes work tasks for the needs of the clinic.

• Requests interpreters as appropriate for appointments admissions and surgery.

• Collaborate with all members of the clinic team to ensure exceptional patient care and satisfaction

• Perform other duties as assigned

REQUIREMENTS

• A Bachelors degree in a medically related or public relations field AND two (2) years experience in a tertiary patient care setting involving interaction with a variety of medical services contact with patients and families interaction with physicians and proficiency in medical terminology; OR Equivalent education/experience.

• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements such as a license certification

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the publicby advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine and Airlift Northwest.

Become part of our team.Join our mission to make life healthier for everyone in our community.

ABOUT UW MEDICAL CENTER-MONTLAKE

UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.

The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transits light rail station across the street.

Excellence. Exploration. Education.