Apex Account Executive

Job Summary:

The Apex Account Executive will be responsible for upselling Provation Apex solutions to existing Provation Apex customers.

Duties & Responsibilities:

Achieve Sales Quota

• Develop and execute sales strategies to open advance and close Provation Apex upsell opportunities within existing Provation Apex customers
• Serve as the sales point of contact for all existing Provation Apex customer upsell opportunities
• Routinely and consistently prospect existing Provation Apex accounts for upsell opportunities
• Partner with Provation field sales team and Customer Success team to identify Provation Apex upsell optimization and improved efficiency opportunities
• Conduct sales calls to understand & assess Apex customer optimization and efficiency opportunities. Align Provation Apex upsell solutions to these needs.
• Perform value-based selling of Provation Apex solution in a consultative professional manner
• Meet target Sales Productivity Key Performance Indicators (KPIs) for assigned sales activities
• Lead & manage customer proposal & negotiations process consulting with sales leadership
• Achieve Provation Apex upsell targets and sales quota in assigned territory

Strategically Manage Customer Relationships

• Identify key buying influencers within Apex accounts
• Develop build and strengthen long-term on-going relationships with executive and director level stakeholders
• Actively facilitate customer engagements to understand each customers unique organizational strategies initiatives and challenges
• Establish a scheduled routine and predictable customer communication cadence
• Listen and use critical thinking to evaluate each customers current state of Provation. Provide recommendations to optimize and advance the use of Provation.
• Communicate customer feedback on existing and new products to internal stakeholders including internal Product Technology and Commercial stakeholders

• Participate in GI market and customer trade shows user groups and education events

Actively Manage a Sales Funnel

• Successfully manage the Apex upsell sales cycle from lead-to-close to drive growth within assigned accounts and territory
• Maintain a healthy pipeline of Apex upsell opportunities
• Accurately manage monthly/quarterly forecasts and rolling 12-month territory pipeline
• Accurately forecast sales stage transitions & close dates based on customer exit criteria evidence

Maintain working product and market knowledge

• Acquire and maintain comprehensive Provation Apex solution knowledge
• Learn & understand major market trends & associated Apex upsell improvement opportunities

Sales administration

• Make entry and document all account prospecting and opportunity activities in Salesforce CRM
• Complete and remain current with administrative reporting as assigned (e.g. expense reports)
• Assist current Provation Apex customers with existing invoice and contract questions and needs

Job Requirements:

Education & Experience

• Bachelor of Science (BS) or Bachelor of Arts degree (BA) is required.
• 2 years of sales experience with point-of-care solutions.
• Proven track record of sales in healthcare industry.
• Experience with or a similar CRM solution.
• Experience with SaaS software.

Other Knowledge Skills Abilities or Certifications:

• Self-starter and strategic thinker with the aptitude to work both autonomously and with a team
• Strong business/financial acumen
• Curious professional with growth mindset; coachable and highly adaptable
• Courageous; loves to compete and handle objections
• Highly accountable; has a bias for action and driving results
• Customer obsessed; strong communication and presentation skills
• Organized with high attention to detail; ability to manage multiple priorities simultaneously
• Proficient with Microsoft Office applications

Provation Core Values:

Customer Focused: We put our customers first and maintain effective customer relationships.

Productive: We work smarter; We work to produce the most effective results.

Innovative: We look to improve or create more effective processes products or ideas to increase our business success.

Accountable: We see it we own it we solve it and we do it.

Teamwork: We practice collaboration and communication across the organization.