Director of Behavioral Health Services

About Optima Medical
Optima Medical is an Arizona-based medical group consisting of 30 locations and over 130 medical providers who care for more than 200000 patients statewide. Our mission is to improve the quality of life throughout Arizona by helping communities Live Better Live Longer through personalized healthcare with a focus on preventing the nations top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services behavioral health allergy testing and immunotherapy in-house lab testing imaging chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard.

Position Summary
The Director of Behavioral Health Services provides strategic operational and people leadership for Optima Medicals integrated Behavioral Health program operating under the Collaborative Care Management (CoCM) model. This role oversees psychiatric providers and services behavioral health care coordination and virtual care operations while ensuring quality compliance and scalable growth across a primary careembedded model.

Responsibilities
Provide end-to-end leadership of Optima Medicals integrated and virtual Behavioral Health program
Ensure fidelity to the Collaborative Care Management (CoCM) model and clinical workflows
Oversee psychiatric providers Behavioral Health Care Coordinators (BHCs) managers and operational leadership
Lead integration of behavioral health services within primary care workflows
Establish clear ownership of medication management escalation pathways and clinical decision-making
Monitor and analyze KPIs related to access outcomes engagement and operational performance
Partner with billing and compliance teams to support CoCM billing and psychiatric E/M documentation
Support hiring onboarding training and performance management of behavioral health leadership
Drive continuous improvement initiatives to optimize workflows quality and patient experience

Qualifications
Bachelors degree in Healthcare Administration Business or a related field
5 years of leadership experience in behavioral health operations integrated care or primary care settings
Direct experience with Collaborative Care Management (CoCM) models
Strong understanding of psychiatric provider workflows and measurement-based care
Proven people-leadership experience managing managers and multidisciplinary teams
Experience with virtual or telehealth behavioral health services preferred
Familiarity with CMS CoCM billing () and psychiatric E/M coding preferred

Why Join Our Team
Substantial growth opportunities
Leadership and mentoring
Fun work environment (happy hours lunches events holiday parties)
Comprehensive benefits (medical vision dental 401k paid holidays)
Supportive and positive work environment