As Store Manager youll oversee all operations of a Backcountry Outlet location owning both business results and the customer experience. Youll drive sales rentals service (including ski snowboard and bike services) and team development while setting the standard for operational excellence expertise and accountability.
This position will report to the Area Manager.
What Youll Do:
Lead all store operations: sales Omni ski/snowboard/bike rentals and services customer experience inventory management scheduling payroll events partnerships and visual merchandising
Monitor performance metrics develop action plans and achieve sales and profitability goals
Recruit train and develop a team of Gearheads who provide technicalexpertiseand support for customer outdoor pursuits
Ensure elevated customer experience and consistent selling productivity across both retail and service offerings
Build loyalty through positive interactions and community engagement initiatives
Manage inventory levels shrink and assortment strategy with merchandising teams
Promote a positive collaborative and accountable work environment
Maintain strong relationships with vendors carriers landlords and other stakeholders
Collaborate with the online store team to ensure a seamless multi-channel customer experience
What You Bring:
5 years of retail leadership experience preferably in outdoor retail
Proven track record of achieving sales targets and maximizing profitability
Strong leadership communication and interpersonal skills
Excellent organizational and time-management abilities
Ability to prioritize adapt quickly and thrive in a fast-paced environment
Proficiency with Microsoft Office POS systems and scheduling tools
Passion for the outdoors and outdoor products including ski snowboard and bike gear
Why This Role Matters:
This is a key leadership role in a growing how Backcountry Outletshows upin-storeacross retail rentals and ski/bike servicessetting the standard for performance customer experience and team culture. The pace is fast expectations are high and your impact on both the business and team is significant.
Physical Requirements:
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
Ability to grab reach push pull bend stoop kneel and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer POS system keyboards merchandise scanners and mouse to accomplish work
Must have a flexible schedule including availability for nights weekends and holidays
Regular and predictable attendance
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance oran accommodationdue to a disability please contactemailprotected.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Manager
Role Overview:As Store Manager youll oversee all operations of a Backcountry Outlet location owning both business results and the customer experience. Youll drive sales rentals service (including ski snowboard and bike services) and team development while setting the standard for operational excelle...
Role Overview:
As Store Manager youll oversee all operations of a Backcountry Outlet location owning both business results and the customer experience. Youll drive sales rentals service (including ski snowboard and bike services) and team development while setting the standard for operational excellence expertise and accountability.
This position will report to the Area Manager.
What Youll Do:
Lead all store operations: sales Omni ski/snowboard/bike rentals and services customer experience inventory management scheduling payroll events partnerships and visual merchandising
Monitor performance metrics develop action plans and achieve sales and profitability goals
Recruit train and develop a team of Gearheads who provide technicalexpertiseand support for customer outdoor pursuits
Ensure elevated customer experience and consistent selling productivity across both retail and service offerings
Build loyalty through positive interactions and community engagement initiatives
Manage inventory levels shrink and assortment strategy with merchandising teams
Promote a positive collaborative and accountable work environment
Maintain strong relationships with vendors carriers landlords and other stakeholders
Collaborate with the online store team to ensure a seamless multi-channel customer experience
What You Bring:
5 years of retail leadership experience preferably in outdoor retail
Proven track record of achieving sales targets and maximizing profitability
Strong leadership communication and interpersonal skills
Excellent organizational and time-management abilities
Ability to prioritize adapt quickly and thrive in a fast-paced environment
Proficiency with Microsoft Office POS systems and scheduling tools
Passion for the outdoors and outdoor products including ski snowboard and bike gear
Why This Role Matters:
This is a key leadership role in a growing how Backcountry Outletshows upin-storeacross retail rentals and ski/bike servicessetting the standard for performance customer experience and team culture. The pace is fast expectations are high and your impact on both the business and team is significant.
Physical Requirements:
Ability to communicate verbally and work cooperatively with associates and customers
Ability to remain standing for up to 5 hours at a time
Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
Ability to grab reach push pull bend stoop kneel and crouch to retrieve and replenish merchandise from stockroom or sales floor
Ability to lift and/or move merchandise weighing up to 50 lbs.
Ability to ascend/descend ladders to retrieve and/or move merchandise
Ability to operate a computer POS system keyboards merchandise scanners and mouse to accomplish work
Must have a flexible schedule including availability for nights weekends and holidays
Regular and predictable attendance
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial state or local laws.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance oran accommodationdue to a disability please contactemailprotected.
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
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