Senior Manager, Security Operations- Bala Cynwyd, PA

Marketing Statement:

Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the United States including Tokio Marine America First Insurance Company of Hawaii and Philadelphia Insurance Companies. Customer service is our focus and our passion! Tokio Marine North America Services adds value in all that we do providing the best professional service to our business partners allowing them to achieve their goals. Our talented team delivers actuarial audit corporate communications financial and investment human capital services information technology legal and payroll expertise to our customers.

Job Summary:

The Senior Manager Cyber Resiliency is an integral member of the cybersecurity leadership team reporting directly to the Principal Manager Security Threat Monitoring and Risk. This role is responsible for developing and maintaining the organizations cyber incident response plans overseeing documentation leading multiple cyber-related tabletop exercises annually and partnering with key internal stakeholders including Business Continuity Management and the TMR Incident Response team.

Essential Job Functions:

• Cyber Incident Response Planning: Develop update and maintain comprehensive incident response plans ensuring they are in alignment with organizational risk profiles and regulatory requirements. Guarantee accessibility and accuracy of documentation for relevant teams
• Tabletop Exercise Leadership: Design facilitate and manage multiple cyber tabletop exercises (TTX) each year to evaluate and improve the organizations readiness and response capabilities. Produce after-action reports and drive continuous improvement initiatives based on findings
• Documentation Oversight: Ensure all cyber incident response documentation reflects the latest industry best practices and compliance standards and is regularly reviewed and updated
• Business Continuity Integration: Collaborate proactively with the Business Continuity Management team to align cyber resiliency strategies with wider business continuity and disaster recovery plans
• Incident Response Team Partnership: Partner closely with the TMR Incident Response Team to coordinate response activities share threat intelligence and maintain clear communication channels during cyber incidents
• Stakeholder Engagement: Serve as the primary point of contact for internal and external stakeholders on matters related to cyber resiliency and incident response preparedness
• Continuous Improvement: Keep current with evolving cyber threats and industry trends to refine incident response plans and exercise scenarios as needed

Qualifications:

• Bachelors degree in Cybersecurity Information Technology or a related field preferred
• Minimum of 7 years experience in cybersecurity including at least 3 years in a managerial or leadership capacity
• Demonstrated experience in designing and executing cyber tabletop exercises
• Strong knowledge of incident response frameworks business continuity principles and risk management methodologies
• Excellent communication organizational and collaboration skills
• Preferred certifications: CISSP CISM CBCP or equivalent
• Ability to weigh business needs against security concerns and articulate to management
• Knowledge of organizational politics and political tactics; ability to effectively navigate formal and informal communication and decision-making channels
• Knowledge insight and understanding of business concepts and processes that are needed for making sound decisions in the context of the companys business; ability to apply this knowledge appropriately to diverse situations
• Working knowledge of Microsoft Office and strong knowledge in Microsoft Excel preferred
• Strong writing and communication skills
• Strong customer service orientation toward Business Units requiring financial consultation (responsive consultative collaborative and accurate)
• Strong leadership ability: able to work with a group to set its objectives and agenda generate allegiance to those objectives and guide and motivate achievement
• Strong project management skills: Plan organize monitor and control projects ensuring efficient utilization of resources to achieve project objectives and deadlines
• Strong interpersonal relationship building skills: able to work with a variety of people and groups in a constructive and collaborative manner
• Strong analytical ability with the capability to determine the root cause of problems and issues and provide solutions
• Strategic thinking: Applies organizational acumen to identify and maintain focus on key success factors for the organization
• Superior attention to detail
• Ability to juggle multiple competing frequently changing time-sensitive deadlines and priorities
• Ability to work independently and without supervision
• Ability to work and lead effectively as part of a team

Salary range$132000 to $160000. Ultimate salary offered will be based on factors such as applicant experience and geographic location. Our company offers a competitive benefits package and bonus eligibility on top of base.

EEO Statement:

Tokio Marine Group of Companies (including but not limited to the Philadelphia Insurance Companies Tokio Marine America Inc. TMNA Services LLC TM Claims Service Inc. and First Insurance Company of Hawaii Ltd.) is an Equal Opportunity order to remain competitive we must attract develop motivate and retain the most qualified employees regardless of age color race religion gender disability national or ethnic origin family circumstances life experiences marital status military status sexual orientation and/or any other status protected by law.