Senior Group Sales Manager
San Francisco, CA - USA
Job Summary
What you will be doing:
Reporting to the Director of Group Sales responsibilities and essential job functions include but are not limited to the following:
- Consistently deliver professional friendly and engaging service to both internal and external clients.
- Prospect solicit and contract group and banquet business through strategic action planning market research and direct sales efforts.
- Achieve or exceed monthly quarterly and annual sales goals by developing new accounts and maintaining existing ones.
- Sell hotel guest rooms meeting space and related services including food and beverage AV and outlet venues ensuring alignment with customer expectations and hotel revenue targets.
- Establish parameters quote and negotiate rates within established guidelines and confirm group bookings through executed written contracts.
- Maintain detailed account contact and activity records using Opera Cloud Sales System and other relevant platforms.
- Travel to target markets for client meetings sales calls tradeshows promotional events and conferences as required.
- Build and maintain strong relationships with key stakeholders including existing and potential clients Accor Global Sales Offices local tourism boards and sister properties within the Accor portfolio.
- Monitor market trends and gather competitive intelligence to identify and capitalize on new group sales opportunities.
- Organize and host site inspections FAM trips and other client engagement events to promote the hotel and its offerings.
- Strengthen partnerships with GSOs and key accounts to maximize revenue opportunities.
- Coordinate closely with internal departments such as Event Services Front Office and Catering to ensure all contractual details are executed and client satisfaction is achieved
- Develop and present weekly monthly quarterly and annual sales reports as required.
- Mentor and support junior sales team members to drive performance and development.
- Act as a collaborative team player supporting other group colleagues and ensuring seamless coverage during team members travel or time off
- Uphold all departmental policies procedures and safety standards.
- Balance operational administrative and client needs effectively.
- Perform other job-related duties as assigned
Qualifications :
- Minimum of three years of sales experience
- Bachelors degree preferred
- Proven ability to build relationships and find new business: prospecting networking site inspections and sales calls
- Excellent verbal and written communication skills and strong attention to detail
- Excellent time management skills
- Keep abreast of industry trends and share information with all staff
- Excellent organizational skills with the ability to prioritize tasks and juggle many tasks simultaneously
- Superior problem-solving/strategizing skills
- Excellent overall computer skills including Microsoft applications with advanced knowledge of Excel and PowerPoint and Opera Cloud/ Sales
- Proactive mindset to anticipate and support changes in our business
- Conformity to the highest standards of personal integrity and ethical behavior
- Exceptional customer service abilities
Physical Aspects of Position (include but are not limited to):
- Frequent standing and walking throughout shift
- Occasional kneeling pushing pulling lifting
- Occasional ascending or descending ladders stairs and ramp
Additional Information :
Salary Range: $92000.00 to $120000.00 USD Gross annually
Visa Requirements:
Must have proof of eligibility to work in the United States.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D
Remote Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more