Customer Service Representative I
Share
Job Location:
North Olmsted, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Job Purpose and Impact
The Customer Service Representative will support a moderate scale of customer service activities for a single site this role you will contribute to optimizing and monitoring shipping and returns including processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
- Maintain systems and relationships that meet customer demand forecast as well as other databases related to shipments and inventory management.
- Inform customers about order status invoices contract balances and other information needed to complete the sale.
- Execute customer service strategies.
- Provide support to improvement projects and commitments requiring a basic understanding of customer service practices and procedures.
- Handle basic issues and problems under direct supervision while escalating more complex issues to appropriate staff.
- Other duties as assigned
Qualifications
MINIMUM QUALIFICATIONS
- Bachelors degree in a related field or equivalent experience
PREFERREDQUALIFICATIONS
- Experience working with contracts such as government legal etc.
- Experience inSAP
- Experience in Salesforce
- Experience withMS Suite and Adobe
- Open to potential travel up to 10%
Equal Opportunity Employer including Disability/Vet
Required Experience:
Unclear Seniority
About Company
Cargill, Incorporated is an American privately held global corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue.
