Delivery Operations Systems Administrator
Chicago, IL - USA
Job Summary
The Delivery Operations Systems Administrator is responsible for the configuration administration and continuous optimization of the Workfront platform as the organizations primary project execution addition this role supports the broader project systems ecosystemincluding platforms such as Microsoft Dynamics 365 Project Operations PowerBI and/or other enterprise tools.
The position ensures project systems remain aligned with enterprise processes governance standards financial reporting requirements and evolving operational needs. This individual also supports enhancements integrations documentation and user enablement across multiple systems to ensure consistent scalable and compliant use of project operations tools.
Workfront Platform Administration (Primary Responsibility)
Administers and maintains Workfront configuration including layouts groups teams access levels workflows portfolios templates and custom forms.
Manages Workfront roles permissions governance standards and user provisioning.
Ensures Workfront data integrity process alignment and compliance with PMO and operational frameworks.
Designs and maintains Workfront reports and dashboards to support operational and executive visibility.
Ensures alignment with their manager and the Enterprise Workfront Product Owner prior to initiating any largescale enhancements or system implementations.
Ensures consistency and accuracy in project task and timetracking data.
Supports audit and quality management reporting requirements.
MultiPlatform Support & Enterprise Tool Administration
Represents Workfront across the organization while collaborating with peer system owners to maintain and support a connected interoperable enterprise tool landscape.
Provides configuration support across other enterprise project systems including Microsoft Dynamics 365 Project Operations PowerBI and/or related platforms.
Supports setup configuration testing documentation and user enablement for new systems or modules as they are introduced.
Contributes to crossplatform process alignment to maintain consistency in project lifecycle workflows.
Systems Integration & Data Flow Alignment
Supports integrations among Workfront Dynamics 365 Project Operations PowerBI and/or enterprise data hubs.
Partners with Operations PMO Finance and Technology teams to maintain synchronization of project task time entry and financial alignment workflows.
Helps refine and document current state versus future state process flows as systems evolve.
Governance Optimization & Process Standards
Participates in audits of system configuration templates custom fields permissions and licenses across platforms.
Supports roadmap execution for Workfront cleanup rationalization and cross system consistency.
Ensures documentation is current and standardized for Workfront and/or other project related systems.
Promotes platform best practices and encourages consistent usage across teams.
Issue Resolution Change Management & Support
Troubleshoots system issues logs enhancements and partners with technical teams to implement solutions.
Supports training release communications and adoption across Workfront and other project systems.
Facilitates sessions to address systemic blockers in project setup reporting or data consistency.
CrossFunctional Collaboration
Acts as a connector between PMO Operations Finance Data & Analytics and IT.
Provides visibility into risks dependencies and upcoming system changes.
Supports crossfunctional alignment for ongoing process improvements and system needs.
All other duties as assigned.
Qualifications :
Bachelors of Sciences or Arts is required; equivalent experience considered.
Experience and/or Training
Minimum 3 years of relevant experience in Workfront administration project management operations or enterprise system configuration.
Experience with Microsoft Dynamics 365 PowerBI or similar platforms.
Strong understanding of project management methodologies business process alignment and crossfunctional operations.
Experience supporting or administering integrated systems in a matrixed environment.
Additional Information :
OUR CULTURAL BELIEFS:
Patient Minded I act with the patients best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and empower others to act now.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone anywhere anytime to achieve results.
Communication Matters I speak up to create transparent thoughtful and timely dialogue.
Embrace Diversity I create an environment of awareness and respect.
Always Innovate I am bold and creative in everything I do.
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From EVERSANAs inception Diversity Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths experiences and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity but also age disability status veteran status sexual orientation religion and many other parts of ones identity. All of our employees points of view are key to our success and inclusion is everyones responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process please contact us at .
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Remote Work :
Yes
Employment Type :
Full-time
About Company
At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life ... View more