Senior Manager, Credit & Collections

I. Job Summary

Provides strategic leadership over teams policies and procedures for customer credit collections revenue protection delinquency management and dispute resolution while ensuring regulatory compliance and a customer/finance focus.

II. Essential Duties and Responsibilities

• Develops and enforces policies and procedures to be used in investigating granting and in collecting accounts receivables
• Manages and supervises the team overseeing collection analysis and consolidation of accounts receivable data and the preparation of scheduled reports.
• Develops manages maintains and presents department key performance indicators and business reviews on a monthly quarterly and year-end basis
• Maintains fiduciary ownership and responsibility for credit collection bad debt and account receivable working capital operations
• Manages budgets statements of work invoices purchase orders and spend on a monthly quarterly and annual basis along with planning for the next year
• Interacts with internal customers on escalations month-end activities and reporting requirements.
• Ensures closing month-end activities and detailed scheduled reports are timely and accurate for financial matters.
• Manages team leaders to maintain the flow of work in the department.
• Oversees personnel needs of the department including selecting coaching developing training employees and evaluating employee performance. Provides input into termination compensation and promotion decisions.
• Perform evaluation of current collections processes to develop and implement improvements leading effective standardization in reduction of accounts receivable and preservation of revenue.
• Coordinate with domestic and international teams on a regular basis inclusive of current and/or future vendors to facilitate best in class collections outcomes.
• Evaluate vendors and develop and improve upon processes related to 3rd party debt collection.

III. Qualifications

A. Required Qualifications

• Bachelors Degree (accredited) in Accounting Business Administration or similar area of study
• High School Diploma or GED (accredited) and four years of relevant experience
• 7 years of previous experience (in addition to education requirement)

B. Preferred Qualifications

• Masters Degree in Accounting Business Administration or similar area of study

IV. Physical Requirements

Listed below are key points regarding physical demands physical and occupational risks and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

• Repetitive Motions
• Eye/Hand/Foot Coordination
• Sitting
• Talking
• Hearing

Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers phones copy machines etc.

V. Benefits

At WM each eligible employee receives a competitive total compensation package including Medical Dental Vision Life Insurance and Short Term Disability. As well as a Stock Purchase Plan Company match on 401K and more! Our employees also receive Paid Vacation Holidays and Personal Days. Please note that benefits may vary by site.

If this sounds like the opportunity that you have been looking for please click Apply.