Field Service Engineer- EDM Machines
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Job Location:
Minneapolis, MN - USA
Monthly Salary:
Not Disclosed
Posted on:
5 days ago
Vacancies:
1 Vacancy
Job Summary
Also need for Chicago and Michigan
Sodick Corporation leading manufacturer of CNC EDM machinery is looking for Field Service Engineers.
The Field Service Engineer reports to the National Service Manager and is responsible for traveling to customer and dealer facilities to service and install company machinery.
Responsibilities:
1. Travel to customers facilities to install service and perform basic training on all company machinery.
2. Troubleshoot both electronic and mechanical problems that can occur on-site by using proper basic testing equipment (i.e. multimeter or oscilloscope).
3. Examine customers complaints regarding equipment malfunction and service issues and communicate with customer and internal management regarding the technical analysis and determination.
4. Document all work done in a legible and technically sound manner.
5. Submit both service and expense reports for reimbursement.
Qualifications and Skills Required:
1. Minimum Associates Degree in Electronics required.
2. Machine shop experience preferred.
3. Excellent customer service skills including ability to maintain integrity and ethics in all conversations and actions with customers.
4. Self-motivated able to work with little or no supervision and to calmly handle stressful situations when customers complain of equipment malfunctions.
5. Possess technical curiosity and ability to diagnose and solve production issues.
6. Detail-oriented and able to get work completed in a manufacturing environment.
7. Must be able to travel up to 80% of the time.
#ZR
Required Experience:
IC
About Company
With its INDEX and TRAUB brands, the INDEX Group is today on of the leading manufacturers of CNC turning machines, automatic lathes & turn-mill centers
