Pre-Sales Consultant
New York City, NY - USA
Job Summary
We are looking for a Pre-Sales Consultant to support our sales team in promoting and positioning our IT solutions including Endpoint Management (EV Reach) and IT Service Management (OTRS).
In this role you will play a key part in the sales cycle by combining technical expertise with strong business understanding. Your goal is to help customers identify and implement the solutions that best fit their needs.
Your Key Responsibilities
- Partner with Sales to qualify customer needs and define solution strategies.
- Lead product demonstrations tailored to specific customer use cases.
- Design and deliver Proof of Concepts (POCs).
- Translate technical capabilities into clear business value.
- Support RFP/RFI responses and contribute to technical proposals.
- Address technical objections and ensure overall solution feasibility.
- Collaborate closely with Product and Engineering teams to relay market feedback.
- Stay up to date with product features industry trends and competitor activities.
Qualifications :
- Solid understanding of IT environments (Windows basic Linux networking Active Directory).
- Experience with endpoint management ITSM tools and SaaS or on-premise architectures.
- Ability to set up and present demos and Proof of Concepts (POCs).
- Background in pre-sales solution consulting or a technical IT role with customer exposure.
- Strong communication and presentation skills with the ability to translate technical topics into business value.
- Good understanding of sales processes and customer engagement.
- Analytical mindset with strong problem-solving skills.
- Customer-oriented proactive and team-driven approach.
- Ability to explain complex topics in a simple and structured way.
- Degree in IT Engineering or a related field or comparable practical experience.
- Several years of relevant professional experience (approx. 37 years).
Nice to have:
Knowledge of ITIL experience with APIs/automation or a background in software vendors or IT service companies
What Were Looking For
A well-rounded professional who combines technical expertise business understanding and strong communication skills - someone who can engage both technical teams and decision-makers and clearly demonstrate the value of our solutions.
Additional Information :
Full remote working
Multiple medical dental and vision plans
Voluntary non-standard benefits including
Pet insurance personal excess liability identity theft protection legal insurance accident insurance critical illness insurance home & auto-group insurance and hospital indemnity.
20 days of PTO begin accruing immediately upon hiring and there are 10 company provided holidays.
3% employer 401k contribution that starts 90 days after the hire date
All your information will be kept confidential according to EEO guidelines.
Rejoindre EASYVISTAcest :
Une mutuelle familiale prise en charge à 100% par EASYVISTA
Une carte SWILE prise en charge à 60% par EASYVISTA
Un plan dépargne entreprise
Un plan dépargne retraite
Un accord dintéressement
Remote Work :
Yes
Employment Type :
Full-time
About Company
EASYVISTA, a leading provider of IT Service Management (ITSM) solutions, has enjoyed dynamic and continuous growth in recent years. Thanks to constant technological innovation, such as the integration of artificial intelligence and automation, we offer advanced solutions that transfor ... View more