Facilities Director | Concord Hospital Health System

Summary:

Reporting to the Administrative Director this position plans organizes directs and operates all components of the Facility Departments of Concord Hospital across the health system including properties at Concord Laconia Franklin and surrounding communities. This includes Plant Operations Maintenance Boiler Plant and Grounds. The Director is responsible for creating a physical environment and culture that enables the hospital to fulfill its mission by managing the operations of the department and by providing measurement assessment and continuous improvement of the departments performance. The Director will provide leadership education vision motivation and a working environment that promotes teamwork and customer satisfaction while ensuring consistent safe and reliable operations of hospital infrastructure and systems. The Director will be integral in maintaining all properties in the enterprise to ensure a sustainable health system following ISO and NIAHO requirements. The Director will work closely with and collaborate with the Project Management and Real Estate Development teams to meet overall organizational goals.

Education and Experience

Bachelors Degree required

Five years of experience or equivalent combination of education and experience in healthcare facilities management.

Certifications Registration & Licensure

Certified Health Care Facilities Manager (CHFM) certification upon hire or within two years of hire.

Responsibilities:

Compliance:

• Understands and manages to the regulatory and accreditation requirements
  that impacts area of responsibility.

• Develops and regularly audits departmental polices and processes to ensure
  adherence to regulatory and reimbursement requirements.

• Maintains the privacy and security of patients protected health information.

• Ensures adherence to business ethics process.

Leadership:

• Recruits recognizes and retains qualified and competent staff members who
  reflect the organizational values.

• Establishes effective lines of communication.

• Develops both individuals and teams to meet the needs of the department and
  organization today with an eye toward tomorrow.

• Empowers the work group and holds staff accountable in performance and
  behaviors and provides feedback that helps people grow.

• Fosters a positive work environment by building trust.

• Works with other departments to create systems approaches vs. silo
  approaches.

• Translates Concord Hospital health system goals into meaningful plans for the department and connects them to staffs daily work.

• Positively impacts the organizations margin through the development ofstrategic and tactical business opportunities.

• Conducts on-time performance evaluations.

Performance Improvement:

• Improves quality and performance by agreed upon measures.

• Improves Service by some agreed upon measure.

• Applies process improvement principles as a practical way of using the experiences of front-line staff and customers to continually improve services.

• Develops and supports an environment that improves safety.

• Seeks change through data.

• Seeks change through feedback.

Quality Management System:

• Understands and is able to articulate the Quality Management System; its principles philosophy goals and objectives.

• Is able to articulate how processes under the directors control or influence link into and interact with the organizations system of processes.

• Can define how processes under the directors control or influence add value and what has been accomplished to increase process value.

• Actively supports audits and the audit process as a vital ingredient of process improvement.

• Continually measures process effectiveness to provide data and information necessary for improvement initiatives.

• Actively helps to maintain the document management system as one tool of the QMS.

• Actively helps to maintain the document control system as one tool of the QMS.

• Seeks always to ensure that product utilization conforms to product utilization requirements.

Resource Management:

• Determines appropriate levels of departmental resources such as human
  financial and technical.

• Manages budget to predefined ratios and effectively controls expenditures.

• Effectively manages/Improves cost per unit ratios and increases net
  contribution to margin.

• Utilizes data to support business and/or clinical decisions. Develops
  information and management reports that are meaningful to assist in
  management of operations.

• Develops processes to ensure appropriate reimbursement for services
  provided.

• Adheres to payroll and pay practices rules.

Technical/Professional Competence:

• Creates and follows a personal development plan to improve leadership
  capabilities.

• Continuously learns and adapts areas of responsibility to emerging trends
  which impact the delivery of departmental services.

• Participates in and leads departmental and organizational change.

• Leverages technology to drive improvement.

Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race color religion sex sexual orientation gender gender identity national origin age marital status genetic information disability or protected veteran status.

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