FLEX Release & Activation Manager – Loyalty Transformation

This is a temporary position.

The Release & Activation Manager will be responsible for endtoend planning coordination and execution of phased releases for a multiyear Loyalty Transformation Program. This initiative includes replatforming legacy systems integrating Salesforce and cloudbased microservices and coordinating multiple dependent programs.

This is not a big bang implementation the role requires a practitioner experienced in multiphase activations progressive cutovers and environment coordination across complex enterprise landscapes. The manager will work closely with Product Engineering DevSecOps QA and Business Readiness teams to ensure each release event is executed safely predictably and with minimal disruption.

• Develop and maintain the endtoend release and activation schedule including all cutover migration and readiness activities.
• Partner with program and technology leads to plan phased activations across systems such as Salesforce Channels and downstream systems.
• Coordinate with enterprise environment management teams to schedule test and staging environments ensuring data synchronization interface validation and deployment windows are clearly defined.
• Work with DevSecOps and Infrastructure teams to align CI/CD pipelines (e.g. GitHub Actions Harness) with release milestones.
• Ensure release package integrity by validating build deployments configuration management and version control across environments (DEV INT UAT PERF STAGE PROD).
• Plan and execute activation rehearsals rollback simulations and contingency plans.
• Define and enforce go/nogo governance cutover checklists and signoff protocols.
• Track and report release readiness status risk assessments and issue resolutions through appropriate governance tools (e.g. JIRA Confluence program dashboards).
• Partner with other inflight transformation programs to align dependencies avoid environment contention and coordinate shared integration testing.
• Collaborate with QA Leads on test entry/exit criteria regression timelines and data refresh schedules.
• Facilitate strong communication across crossfunctional stakeholders including Program Management Architecture Business Readiness and Operations.

• Strong understanding of cloud deployment lifecycles and environment governance.
• Familiarity with Salesforce release management sandbox management and metadata deployment practices.
• Working knowledge of APIs microservices event streaming and messaging integrations (e.g. Kafka/Confluent).
• Experience managing data migration waves including sequencing validation and backout procedures.
• Understanding of CI/CD tooling release automation and artifact management.
• Exposure to infrastructureascode (IaC) tools considered an asset.
• Competent in interpreting deployment logs and collaborating with DevSecOps to troubleshoot deployment or configuration failures.

• 8 years of experience in release environment or cutover management within largescale transformation programs.
• Proven success managing multiwave activations across enterprise ecosystems.
• Experience operating in a hybrid delivery model.
• Adept at coordinating multiple vendors and technical teams.
• Excellent stakeholder management communication and executive reporting skills.
• Vendor partnership experience in outsourced or distributed delivery environments.

• Weekly cadence of release readiness meetings and crossprogram synchronization forums.
• Expected availability during critical cutover weekends or overnight activation windows.

• Predictable lowrisk release events with zero major incidents.
• Synchronized testing and environment usage across interdependent programs.
• Improved release traceability and reporting across workstreams.
• Positive feedback from program leadership on organization communication and coordination quality.

At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.