NineStar Connect Customer Service Student Internship

Are you looking to gain real-world customer service experience in a supportive people-focused organization Join NineStar as a Customer Service Intern and work alongside our front office team to support key functions such as answering phones greeting visitors assisting with customer inquiries and completing administrative tasks. This internship provides an excellent foundation for students interested in communication customer service or office administration careers.

Position: Customer Service Internship

Location: 2243 E Main St. Greenfield IN 46140

Duration: 1 year 1000 hours

Start Date: June 2 2026

Schedule: Flexible Scheduling and up to 35 hours per week (Office hours are M-F 8:00AM to 5:00PM) 

What Youll Do:

As a Customer Service Intern youll serve as support for NineStar staff and customers.

Your responsibilities will include:

• Answer incoming telephone calls respond to general questions take messages and/or transfer calls to appropriate personnel.
• Provide customer service in person by taking payments processing returned equipment.
• Perform various clerical duties which may include filing opening and sorting mail preparing correspondence and reports posting customer payments and completing other special projects.
• Complete or assist with opening sorting and processing Remit payments.
• Accept mail and package deliveries and notify the recipients.
• Assist with Conference Room access as needed.

Learning Goals:

• Develop strong communication skills.
• Understand company products and services.
• Improve problem-solving abilities.
• Understand teamwork and cross-departmental collaboration.
• Build professionalism and a customer focused mindset.

Qualifications :

• Current high school or college student.
• 1-2 years of previous customer service experience preferred. 
• Strong oral and written communication skills.
• Comfortable using various office equipment such as calculators fax machines postage machines credit card machines voicemail and telephones.
• Able to prioritize tasks meet deadlines and work independently or as part of a team.
• Positive customer-focused attitude with a willingness to learn.

Additional Information :

NineStar Connect does not discriminate in employment opportunities or practices on the basis of race color religion gender national origin age marital status sexual preference disability or any other characteristic protected by law.

Remote Work :

No

Employment Type :

Intern