Program Manager II, Global Carrier Management, Global Logistics Exports

is seeking a Program Manager II to join our Global Logistics Exports this role you will develop optimized processes for handling export shipments to connected countries. Youll work on creating a cost-effective fast delivery service for customers in neighboring countries managing customs clearance and last-mile delivery.

Key job responsibilities
- Develop and optimize processes for cross-border shipping exports
- Create efficient customs clearance and last-mile delivery solutions
- Analyze data using various tools to highlight successes and areas for improvement
- Develop action plans and implement process improvements based on data analysis
- Collaborate with cross-functional teams to enhance the global shipping experience
- Contribute to the globalization of B2C delivery services setting new industry standards

A day in the life
As a Program Manager in Global Carrier Management your day typically begins with team meetings where youll align on priorities and ongoing projects. Throughout the day youll dive into shipping data analysis identifying trends and opportunities for optimization in our global logistics network. Youll spend time collaborating with 3P customs and logistics partners working to streamline cross-border processes and enhance efficiency. A significant portion of your time will be dedicated to developing and presenting process improvement proposals to leadership while also implementing new shipping solutions to enhance the customer experience. Your role involves regular interaction with 3P carriers and cross-functional teams ensuring alignment on global logistics strategies and maintaining strong partnerships across the organization.

About the team
The Global Logistics Exports team at Amazon is dedicated to innovating and operating cross-border e-commerce shipping fulfillment and customs capabilities. We aim to make cross-border shipping as simple fast and reliable as domestic shipping for customers in over 190 countries. Our team reaches customers on all seven continents constantly pushing boundaries to deliver superior global logistics solutions.

- 3 years of program or project management experience
- 3 years of defining and implementing process improvement initiatives using data and metrics experience
- Knowledge of Excel (Pivot Tables VLookUps) at an advanced level and SQL
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Bachelors degree in supply chain business engineering finance or related technical or quantitative field
- Experience working with and managing third party vendors

- 3 years of driving end to end delivery and communicating results to senior leadership experience
- 3 years of driving process improvements experience
- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience building processes project management and schedules
- If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
- If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you! At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Bellevue - 82700.00 - 129800.00 USD annually