Customer Service Representative
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Job Location:
Chillicothe, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe responsible and sustainable way. We sit at the heart of the supply chain partnering with producers and customers to source make and deliver products that are vital for living. By providing customers with lifes essentials we enable businesses to grow communities to prosper and consumers to live well.
This position is in our Ag & Trading enterprise where we connect producers and users of grains and oilseeds around the globe through origination trading processing and distribution. We also offer a range of farmer services and risk management solutions.
Job Purpose and Impact
The Customer Service Associate III will execute a limited scale of customer service activities for a single site this role you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.
Key Accountabilities
- Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basicunderstanding of customer service practices and procedures.
- Participate in executing customer service strategies.
- Inform customers about order status invoices and other standard information needed to complete the sale.
- Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast as well as other databases related to shipments and inventory management.
- Handle complex clerical administrative technical or customer support issues under minimal supervision while escalating only the most complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Minimum Qualifications
- High school diploma secondary education level or equivalent
Position Information
Location: Chillicothe OH
Schedule: Monday to Friday Hybrid 7:30am-4:00pm
Posting type: Internal & External
Relocation assistance is not provided for this role
The business will not sponsor applicants for work visas for this position
At Cargill we put people first. As part of your overall rewards we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit: learn more (subject to certain collective bargaining agreements for Union positions).
Equal Opportunity Employer including Disability/Vet.
Required Experience:
Unclear Seniority
About Company
Cargill, Incorporated is an American privately held global corporation based in Minnetonka, Minnesota, and incorporated in Wilmington, Delaware. Founded in 1865, it is the largest privately held corporation in the United States in terms of revenue.
